Cigna Helps Residents in Affected States Prepare for Hurricane Florence
To ensure Cigna customers continue to have ready access to prescriptions during this potentially difficult time, Cigna has lifted prescription refill requirements in all affected states through
Customers with questions on any aspect of their pharmacy or medical care may call the number on their customer ID card or call 1-800-244-6224. Customers who have a smartphone may access their ID card and other personal health benefits information through the myCigna app, which is available as a free download at the Apple iTunes App Store and the Android Market on Google Play.
For all residents in affected areas, Cigna is providing access to its 24x7 telephone help line. Phone lines are staffed with qualified clinicians who are available to speak with people about how to cope with anxiety, stress or other issues. People who do not have health benefits or employee assistance program benefits with Cigna can call 1-866-912-1687 toll-free. Customers who have health benefits or employee assistance program benefits with Cigna should call the telephone number on their Cigna ID card or call 1-800-244-6224.
Cigna also provides a list of online resources for physical and mental self-care during challenging times including hurricanes, which are available in English and Spanish in the
Cigna will continue to monitor the situation and make additional accommodations as needed to ensure customers continue to have access to pharmacy and medical care.
Cigna employees contributing to relief efforts through the
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