Chubb’s Digital Small Commercial Initiative Selected by 50+ Insurer CIOs for Novarica Research Council Impact Award
Chubb deployed an agent portal for its small commercial business that enabled straight-through processing and leveraged third party data and microservices to enhance usability and optimize the agent experience. Launched in 17 months, it emphasized user experience and has resulted in a 40% improvement in time to quote multi-line business and significant growth.
“We are honored to receive the Impact Award from the
“The Chubb Small Commercial Marketplace was selected by our Council members because of its use of innovative technical architecture to create a digital user experience that drives business results,” said
Chubb’s case study, along with case studies of seven other winners and more than 20 additional cases considered for Impact Awards, was published today in Novarica’s 7th Annual Best Practices Case Study Compendium, online at https://novarica.com/compendium2018/. Novarica has published more than 200 case studies through this program since 2012.
About the Novarica Impact Awards
The Novarica Research Council Impact Awards are the largest purely peer-juried awards in insurance technology. Council members vote annually to recognize the efforts of their peers to use technology to drive business value in digital, data/analytics, core systems, and IT operations. No vendors, consultants, journalists, or members of the Novarica team participate in the selection committee, making the Novarica Impact Awards distinctive in being a purely peer-juried award.
The Council is managed by Novarica, a research and advisory firm that helps more than 100 insurers make better decisions about technology projects and strategy through published research, advisory services, and consulting on IT strategy, benchmarking, project assurance, capability and organizational assessments, and vendor selection. https://novarica.com/.
About Chubb
Chubb is the world's largest publicly traded property and casualty insurance company, and the largest commercial insurer in
View source version on businesswire.com: https://www.businesswire.com/news/home/20180626005436/en/
Novarica
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Source: Novarica
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