CareCloud’s Breeze Helps Physician Practices Connect with Spanish-Speaking Patients
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New research examining the patient experience from the perspective of patients speaking different languages, including Spanish, found that speaking a language other than English added another layer of complexity and difficulty regarding the patients' basic interactions with doctors and staff. Additionally, patients in the study described a general concern as to whether doctors and patients fully understood each other when having to work through an interpreter. In addition to poor communication, the study highlighted organizational factors that most detract from the patient experience, including providers who did not know their health histories, asked repetitive questions and ordered duplicate tests as well as poor care coordination.
With Breeze en Espanol, medical groups may now offer their Spanish-speaking patients the option of using their tablets, smartphones and office kiosks to review and complete all of their the medical and administrative activities involved with their visits in their preferred language. More than 1,200 providers have signed up for Breeze since it launched in
Breeze is part of the company's comprehensive health IT platform which has received numerous industry awards and recognitions, most recently being rated by KLAS as a top cloud-based provider of revenue cycle management services for ambulatory practices in 2017 and being named a finalist for the 2017 SIIA Codie Award for best Healthcare Technology innovation. The company's highly flexible, customizable, and modern platform is enabling
To learn more about Breeze, Breeze en Espanol, or to schedule a demo, contact
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