Amendment to Combined Synopsis/Solicitation – SMFS Employment and Education Services
Notice Type: Amendment to Combined Synopsis/Solicitation
Posted Date:
Office Address:
Subject: SMFS Employment and Education Services
Classification Code: R - Professional, administrative, and management support services
Solicitation Number: 11057596
Contact:
Setaside: Service-Disabled Veteran-Owned Small BusinessService-Disabled Veteran-Owned Small Business
Place of Performance (address): ANDERSON READINESS CENTER (ARC) 3225 State Street
Place of Performance (zipcode): 97309
Place of Performance Country: US
Description:
USPFO for
No additional questions will be accepted after
Subject: Employment and Education Outreach Services Solicitation Number: 11057596 Posted date:
Performance Location: Service Member Family Support (SMFS) ANDERSON READINESS CENTER (ARC) 3225 State Street
Description This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The solicitation is No. 11057596 and is issued as a Request for Quote (RFQ). The RFQ will result in a firm fixed price contract. The North American Industry Classification System (NAICS) code for this acquisition is 541612 - Human Resources Consulting Services
The government intends to award a Firm Fixed price contract award. Electronic quotations are the only acceptable method of quotation. Faxed offers will not be considered. Email quotations to LTC Phillip Chik, at: [email protected]. The award will only be made to an offeror whose quotation is all-inclusive of the requirements on this solicitation.
Offerors must be actively registered on the Systems for Award Management database (SAM). Information concerning SAM requirements may be viewed via the
Period of Performance (POP): After contract award, the anticipated Period of Performance (PoP) will be from
Information to Offerors
All Quotes shall be firm-fixed pricing.
If you have any questions or concerns regarding this Request for Quote (RFQ), please contact
SAM vendor registration is required. Please visit www.sam.gov. Step-by-step information on how to register is detailed on the website. Lack of registration in the SAM database will make an offeror ineligible for award. Offerors must be actively registered on the Systems for Award Management database (SAM). Information concerning SAM requirements may be viewed via the
Basis for Award
The Government will award one contract resulting from this solicitation in accordance with FAR 13.106 to the responsible offeror conforming to all requirements in this solicitation and quoting the lowest price offeror meeting all the requirements of the Selection Criteria outlined in the PWS. It is also required that you provide adequate technical documentation as required by the requirements of this solicitation to determine you are capable of providing the services needed. The awarded vendor will provide us with the documents listed below. This will be verified by a government representative that the person is technically acceptable before issuance of award.
SELECTION CRITERIA
The contractor must produce these documents along with their firm fixed priced quote in order to be considered for selection based on the following criteria,
* Past Performance:
Must provide 1, but no more than 3 jobs that have been done that are similar in scope.
* Price. (See attachment A for historical pricing)
CLIN 0001 Employment and Education Services POP
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CLIN 0002: Army Contractor Manpower Reporting Requirement (yearly requirement). Include price for this reporting requirement (see requirement below) or indicate "No Charge". TOTAL
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TOTAL CLIN 0001 - 0002 TOTAL
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ANTI-TERRORISM TRAINING Contractor must be able to provide the below training certificates 3 days before the commencement of work is to start on or before
AT Level I Training. This provision/clause/contract text is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 10 calendar days before contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR and to the Contracting Officer, within 3 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.
iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 3 calendar days of the training event start date (NLT
Contracting Manpower Recording Act (CMRA): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the ARMY collection site as described in this associated PWS. The contractor shall complete Contractor Manpower Reporting (CMR) in accordance with the requirements outlined in the PWS. Information regarding CMR, including contractor user guides, can be obtained at the following website: https://cmra.army.mil/help/glossary.html
Unit Identification Code (UIC) for the Requiring Activity: W8BAAA
Issuing Office DoDAAC: W912JV
Requirements for your Quote
Please submit a quote on your company letterhead showing a price per contract line item (CLIN) with a total price at the bottom. Include the following information on your quote: Cage code, Tax ID number, company name, phone number, contact, and email. You may also fill out the PDF version on FBO of the solicitation and send in by the closing due date and time. The award will only be made to an offeror that is all-inclusive of the requirements for this solicitation.
PRICES QUOTED MUST BE VALID FOR 30 DAYS.
FOB Destination TO:
ORARNG 1776 Militia Way/PO Box 14350
Please return this page and provide the following information.
contact Person: ________________________________________________________
E-mail Address: ________________________________________________________
Telephone: ____________________________________________________________
DUNS Number: _________________________________________
CAGE Code: ________________________________________
Federal Tax ID Number _____________________________________________
WD 15-5574 (Rev.-3) was first posted on www.wdol.gov on
Area:
ALL OCCUPATIONS LISTED ABOVE RECEIVE THE FOLLOWING BENEFITS:
HEALTH & WELFARE: Life, accident, and health insurance plans, sick leave, pension plans, civic and personal leave, severance pay, and savings and thrift plans. Minimum employer contributions costing an average of
HEALTH & WELFARE EO 13706: Minimum employer contributions costing an average of
VACATION: 2 weeks paid vacation after 1 year of service with a contractor or successor, 3 weeks after 5 years, and 4 weeks after 15 years. Length of service includes the whole span of continuous service with the present contractor or successor, wherever employed, and with the predecessor contractors in the performance of similar work at the same Federal facility. (Reg. 29 CFR 4.173)
HOLIDAYS: A minimum of ten paid holidays per year:
THE OCCUPATIONS WHICH HAVE NUMBERED FOOTNOTES IN PARENTHESES RECEIVE THE FOLLOWING:
1) COMPUTER EMPLOYEES: Under the SCA at section 8(b), this wage determination does not apply to any employee who individually qualifies as a bona fide executive, administrative, or professional employee as defined in 29 C.F.R. Part 541. Because most Computer System Analysts and Computer Programmers who are compensated at a rate not less than
Additionally, because job titles vary widely and change quickly in the computer industry, job titles are not determinative of the application of the computer professional exemption. Therefore, the exemption applies only to computer employees who satisfy the compensation requirements and whose primary duty consists of: (1) The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications; (2) The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications; (3) The design, documentation, testing, creation or modification of computer programs related to machine operating systems; or (4) A combination of the aforementioned duties, the performance of which requires the same level of skills. (29 C.F.R. 541.400).
2) AIR TRAFFIC CONTROLLERS AND WEATHER OBSERVERS -
** HAZARDOUS PAY DIFFERENTIAL **
An 8 percent differential is applicable to employees employed in a position that represents a high degree of hazard when working with or in close proximity to ordnance, explosives, and incendiary materials. This includes work such as screening, blending, dying, mixing, and pressing of sensitive ordnance, explosives, and pyrotechnic compositions such as lead aside, black powder and photoflash powder. All dry-house activities involving propellants or explosives. Demilitarization, modification, renovation, demolition, and maintenance operations on sensitive ordnance, explosives and incendiary materials. All operations involving re-grading and cleaning of artillery ranges.
A 4 percent differential is applicable to employees employed in a position that represents a low degree of hazard when working with, or in close proximity to ordnance, (or employees possibly adjacent to) explosives and incendiary materials which involves potential injury such as laceration of hands, face, or arms of the employee engaged in the operation, irritation of the skin, minor burns and the like; minimal damage to immediate or adjacent work area or equipment being used. All operations involving, unloading, storage, and hauling of ordnance, explosive, and incendiary ordnance material other than small arms ammunition. These differentials are only applicable to work that has been specifically designated by the agency for ordnance, explosives, and incendiary material differential pay.
** UNIFORM ALLOWANCE **
If employees are required to wear uniforms in the performance of this contract (either by the terms of the Government contract, by the employer, by the state or local law, etc.), the cost of furnishing such uniforms and maintaining (by laundering or dry cleaning) such uniforms is an expense that may not be borne by an employee where such cost reduces the hourly rate below that required by the wage determination.
The contractor or subcontractor is required to furnish all employees with an adequate number of uniforms without cost or to reimburse employees for the actual cost of the uniforms. In addition, where uniform cleaning and maintenance is made the responsibility of the employee, all contractors and subcontractors subject to this wage determination shall (in the absence of a bona fide collective bargaining agreement providing for a different amount, or the furnishing of contrary affirmative proof as to the actual cost), reimburse all employees for such cleaning and maintenance at a rate of
** SERVICE CONTRACT ACT DIRECTORY OF OCCUPATIONS **
The duties of employees under job titles listed are those described in the "Service Contract Act Directory of Occupations", Fifth Edition (Revision 1), dated
** REQUEST FOR AUTHORIZATION OF ADDITIONAL CLASSIFICATION AND WAGE RATE, Standard Form 1444 (SF-1444) **
Conformance Process:
The contracting officer shall require that any class of service employee which is not listed herein and which is to be employed under the contract (i.e., the work to be performed is not performed by any classification listed in the wage determination), be classified by the contractor so as to provide a reasonable relationship (i.e., appropriate level of skill comparison) between such unlisted classifications and the classifications listed in the wage determination (See 29 CFR 4.6(b)(2)(i)). Such conforming procedures shall be initiated by the contractor prior to the performance of contract work by such unlisted class(es) of employees (See 29 CFR 4.6(b)(2)(ii)). The Wage and Hour Division shall make a final determination of conformed classification, wage rate, and/or fringe benefits which shall be paid to all employees performing in the classification from the first day of work on which contract work is performed by them in the classification. Failure to pay such unlisted employees the compensation agreed upon by the interested parties and/or fully determined by the Wage and Hour Division retroactive to the date such class of employees commenced contract work shall be a violation of the Act and this contract. (See 29 CFR 4.6(b)(2)(v)). When multiple wage determinations are included in a contract, a separate SF-1444 should be prepared for each wage determination to which a class(es) is to be conformed.
The process for preparing a conformance request is as follows:
1) When preparing the bid, the contractor identifies the need for a conformed occupation(s) and computes a proposed rate(s).
2) After contract award, the contractor prepares a written report listing in order the proposed classification title(s), a Federal grade equivalency (FGE) for each proposed classification(s), job description(s), and rationale for proposed wage rate(s), including information regarding the agreement or disagreement of the authorized representative of the employees involved, or where there is no authorized representative, the employees themselves. This report should be submitted to the contracting officer no later than 30 days after such unlisted class(es) of employees performs any contract work.
3) The contracting officer reviews the proposed action and promptly submits a report of the action, together with the agency's recommendations and pertinent information including the position of the contractor and the employees, to the
4) Within 30 days of receipt, the Wage and Hour Division approves, modifies, or disapproves the action via transmittal to the agency contracting officer, or notifies the contracting officer that additional time will be required to process the request.
5) The contracting officer transmits the Wage and Hour Division's decision to the contractor.
6) Each affected employee shall be furnished by the contractor with a written copy of such determination or it shall be posted as a part of the wage determination (See 29 CFR 4.6(b)(2)(iii)).
Information required by the Regulations must be submitted on SF-1444 or bond paper.
When preparing a conformance request, the "Service Contract Act Directory of Occupations" should be used to compare job definitions to ensure that duties requested are not performed by a classification already listed in the wage determination. Remember, it is not the job title, but the required tasks that determine whether a class is included in an established wage determination. Conformances may not be used to artificially split, combine, or subdivide classifications listed in the wage determination (See 29 CFR 4.152(c)(1)).
Performance Work Statement (PWS) Oregon Service Member and Family Employment and Education Program FY17
Vision Statement
The Oregon Employment and Education Outreach Program functions to assist Reserve Component Service Members, Veterans, and their families with employment and educational needs.
1 Introduction In general the contractor shall be able to provide all labor, tools, supervision, materials, events, training, tracking, reporting and equipment to support the listed services. The contractor shall develop and implement outreach services for personnel returning from full time military service and re-entering the civilian community with concentration on education and employment opportunities. Network with the local government and other agencies and disseminate this information to the appropriate Veterans and / or Service Members. Provide career support to include career assessment, resume writing, interview skills coaching and identification of employment barriers. Participate in Yellow Ribbon events for the
1.1 Mission
1.2 Scope
2.1 Non-Personal Services The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.
2.2 Business Relations The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.
2.3
2.3.1 Contract Management The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at place of performance as specified in the contract and the contractor's corporate offices. The contractor shall provide management of subcontracts so as to ensure transparency of services to the Government; this includes timely payment of sub-contractors and organic personnel, which is the singular responsibility of the contractor.
2.3.2 Contract Administration The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions within one (1) business day. The contractor shall designate and maintain a single point of contact between the Government and Contractor personnel assigned to support the contract. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.
2.3.3 Personnel Administration The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks including both on-site and off-site support as specified in the contract. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).
2.3.4 Removal of Personnel The Government reserves the right to require the contractor to remove contractor employees at any time due to violation of law, regulation or imminent danger to government employees, facilities or interests. The contractor is responsible at all times for providing service at the required level and must develop a plan to ensure continuity of services in the event of unexpected departure or removal of contractor personnel.
2.3.5 Employment and Staffing Employment and staffing difficulties shall not be justification for the contractor's failure to meet established requirements. If such difficulties impair performance, the contractor may be subject to termination for cause.
2.3.6 Contractor Employee Qualifications The contractor is responsible for providing a fully qualified work force. The contractor shall employ and utilize only experienced, responsible and capable persons in the performance of work under this contract. All employees must be citizens of
2.3.7 Combating Trafficking in Persons The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Governments zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the
2.3.8 Contractors responsibility The contractor has sole responsibility to supervise, remove, replace, discipline or approve leave for its employees. In the event that an employee is removed or replaced, the contractor shall notify the COR whenever changes are proposed.
2.4 Subcontract Management The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. In the event that a potential OCI is identified, the prime contractor is responsible for immediately preparing and submitting to the contracting officer for approval, and adequate mitigation plan. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR).
2.5 Contractor Personnel, Disciplines, and Specialties The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.
2.6 Hours of Work The contractor shall provide services between the core hours of
2.6.1 Facility Closures When an unforeseen Government facility closure occurs on a scheduled day of work, the Contractor shall not be required to perform any services on the day of the closure and shall receive no payment (unless the Contracting Officer designates the services as essential during the time of facility closure). In the event of a partial day unforeseen Government facility closure, the Government will notify the Contractor within one hour after notification of the facility closure is received. Payment of a partial day closure will be made for the actual time worked.
2.7
Estimated travel mileage/events per year Region City Total Mileage estimated per Region Estimated number of nights of lodging for events outside 50 radius of duty location Region 1 Salem 3200 16 Region 1 Albany 1235 10 Region 2 Portland 5400 26 Region 3 Ontario 2430 9 Region 3 La Grande 5320 12 Region 4
3 Performance Requirements The following section specifies the Performance Objectives and Performance Elements for the contract.
3.1 Develop and utilize a tracking system, client record, and a summary report for clients. Performance Standards a) STD: Develop a record for each client AQL: 100% accountability b) STD: Tracking system that generates monthly reports, to include: Who, What, When, Where, Why, and How. AQL: 95% accuracy Deliverables A1 Summary report
3.1.1 The Contractor shall compile and manage an intake form, phone log, email correspondence, status reports, customer surveys and a follow up log within each client's record. Performance Standards a) STD: Chronologically Organized AQL: 100% of the time b) STD: Comprehensive AQL: 95% accuracy c) STD: Maintainable AQL: 100% of the time Deliverables A2 Maintain client record
3.1.2 The Contractor shall design and maintain Intake forms for clients. Intake forms must contain at minimum the client's name, service affiliation (if dependent, sponsors service affiliation), service dates, service status (guard, reserve, inactive, etc.), location (home of record / currently living), and resource needed. Performance Standards a) STD: Verify / Validate AQL: 95% b) STD: Accurate AQL: 95% of the time Deliverables A2 Maintain client record
3.1.3 The Contractor shall document and return phone and emails calls from clients. Performance Standards a) STD: Within 24 hours AQL: 95% of the time Deliverables A2 Maintain client record
3.1.4 The Contractor shall track success of employment placements including longevity of employment and wage progression. Performance Standards a) STD: Track success AQL: 95% accuracy Deliverables A2 Maintain client record
3.1.5 The Contractor shall create customer surveys and distribute one to each client. Performance Standards a) STD: Identify trends and areas of improvement AQL: 90% distribute rate Deliverables A2 Maintain client record
3.1.6 The Contractor shall generate and maintain a summary report containing information to build a trend analysis. Performance Standards a) STD: Tracking system that generates monthly reports, to include: Who, What, When, Where, Why, and How. AQL: 95% accuracy Deliverables A1 Summary report
3.2 The Contractor shall identify client employability status and develop individualized plan to strengthen the individual's career and employment opportunities. Performance Standards a) STD: Plan clearly and accurately assesses the importance of identified resources AQL: 90% customer satisfaction Deliverables A1 Summary report A2 Maintain client record
3.2.1 The Contractor shall provide face to face assistance with resume building and mock interviews with clients, when deemed necessary by the contractor or requested by the client.
Performance Standards a) STD: Identifies and corrects deficiencies AQL: 90% customer satisfaction Deliverables A1 Summary report A2 Maintain client record
3.2.2 The Contractor shall determine job compatibility based on skill set for career path. Performance Standards a) STD: Plan clearly and accurately assesses the importance of identified resources AQL: 90% customer satisfaction Deliverables A2 Maintain client record
3.2.3 The Contractor shall compile lists of available jobs including the H2H (Hero 2 Hire) listing specific to individual clients career path. Performance Standards a) STD: Employment listing shall remain current and updated. AQL: 95% of the time
3.2.4 The Contractor shall maintain and update job listings by city, county, and/or region for employment seekers. Performance Standards a) STD: Reports are accurate AQL: 95% of the time
3.3 The Contractor shall identify client educational needs to develop an individualized plan to strengthen the individual's education and career path. Performance Standards a) STD: Plan clearly and accurately assesses the importance of identified resources AQL: 90% customer satisfaction Deliverables A1 Summary report A2 Maintain client record
3.3.1 The Contractor shall maintain and update educational resources point of contacts listing by city, county, and/or region for clients. Performance Standards a) STD: Reports are accurate AQL: 90% of the time
3.3.2 The Contractor shall ensure all schools presented to service members and veterans are
3.3.3 Each regional representative shall stay current on military educational resources to include but not limited to: GI bill, Tuition assistance, grants, and local resources. Performance Standards a) STD: Comprehensive AQL: 95% accuracy b) STD: Accurate AQL: 100% accuracy
3.4 Advertising Employment and Education Outreach efforts. Performance Standards a) STD: Meet the following task under High level objective 3.4 AQL: Approved through the Government 100% of the time for products and regional representative event attendance.
3.4.1 The Contractor shall provide a staffed Employment and Education Outreach display for up to 12 Outreach Events (Yellow ribbon, Job fairs, etc.) throughout the state. Event locations will be within 100 miles of regional HQ's and the contractor will have 45 days' notice of events. Material must be produced to reflect resources for the event region. Performance Standards a) STD: Task Specified b) STD: Provide a standard booth or table with materials at the events. AQL: 100% of the time Deliverables A6 Scheduled events A7 Staffed Employment and Education Outreach Display - During up to 12 events as directed.
3.4.2 The Contractor shall provide Employment and Education Outreach posters tailored to each region. Estimated 10 posters in each region to post in each facility. Posters will be distributed within 15 days of approval. The Government will not provide art work. Performance Standards a) STD: Posters will be approximately 2' x 3' in dimension in color and high gloss. b) STD: The contractor shall develop the posters and submit the products for approval by the government no later than 30 days after the award of this contract. c) STD: Posters will be distributed among facilities within 15 days of government approval. AQL: 100% distribute rate Deliverables A8 Posters
3.4.3 The Contractor shall establish Employment and Education Outreach brochures tailored to each region or a single brochure with combined regional resources. The Government will not provide art work. Performance Standards a) STD: Design and develop brochures in color and high gloss. b) STD: The contractor shall develop the brochures and submit the products for approval by the government no later than 30 days after the award of this contract. c) STD: Brochures will be distributed among facilities within 15 days of approval. AQL: 100% distribute rate Deliverables A9 Brochures
3.5 The regional representatives will wear a minimum of business casual attire when conducting face to face interactions with clients or working in the community, e.g. slacks, collared, shirt/blouse, dress shoes, etc. Performance Standards a) STD: Task Specified AQL: 100% of the time
3.5.1 The Contractor shall respond to clients within 1 business day for phone calls, emails, and inquires. Performance Standards a) STD: Task Specified AQL: 100% of the time Deliverables A2 Maintain client record
3.5.2 The Contractor shall coordinate appointments within 2 business days of initial contact. A face to face appointment will be scheduled within two weeks. Performance Standards a) STD: Task Specified AQL: 100% of the time Deliverables A2 Maintain client record
3.5.3 The Contractor shall conduct a follow up action every 30 days until the case is closed. Document all attempts. Case is complete when the client no longer request service or fails to respond. Performance Standards a) STD: Task Specified AQL: 100% of the time Deliverables A1 Summary report A2 Maintain client record
3.5.4 The regional representative will perform a site visit to each facility within their region at least once every 60 days. Performance Standards a) STD: Task Specified AQL: 100% of the time Deliverables A1 Summary report
3.5.5 Each regional representative will meet with unit members on requested weekends per Unit Command, pending unit availability. Estimated travel expenses for these meetings have been included in paragraph 2.7. Performance Standards a) STD: Compliant with applicable standards AQL: 90% accuracy
3.5.6 Each regional representative will conduct a face to face visit with the Family Assistance Specialist and Airman and Family Readiness Program Manager in their region at a minimum of once every 30 days, to go discuss marketing materials and employment opportunities. Performance Standards a) STD: Task Specified AQL: 100% of the time
3.5.7 The Contractor shall provide one dedicated Project Manager between the regional representatives and the SMFS office. Performance Standards a) STD: Task Specified AQL: 100% of the time
3.5.7.1 The Project Manager will meet with the SMFS office on a bi-weekly basis to stay abreast with current information and disseminate new information down to the regional representatives within 2 business days. Performance Standards a) STD: Task Specified AQL: 95% of the time
4 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.
4.1 Security and Safety Contractor and all associated sub- contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements. Contractor workforce must comply with all personal identity verification requirements as directed by
4.1.1 Safety
4.1.2 Confidentiality Maintain strict confidentiality of all information related to Service Members and their Families. Health Insurance Portability and Accountability Act (HIPAA) Privacy Regulations will be strictly followed to ensure confidentiality and right to privacy is maintained.
4.1.3 Personal Information The Contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11,
4.1.4 Identification of Contractor Employees: Contractor employees will require badges to be worn at all times in the performance of this contract. All Contractor personnel attending meetings, answering Government telephones are required to identify themselves as contract employees to avoid creating an impression they are Government employees. The Contractor shall ensure all documents or reports produced by Contractor personnel are suitably marked as Contractor products or Contractor participation is appropriately disclosed. The Contractor's status as a "Contractor" shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word "Contractor" displayed. The Contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the COR/KO within 14 calendar days of an employee's departure.
4.2 Transition The contractor shall follow the transition plan submitted as part of the proposal and keep the Government fully informed of status throughout the transition period. Throughout the phase-in periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods.
4.3 Government Furnished Materials The Government will make space available at government facilities to meet with clients, but will not provide a dedicated workstation, computer, or other equipment to include office supplies. The COR will coordinate access to utilize government facilities when necessary. Requests for use of these facilities need to be sent to the COR at least 30 days in advance, he will need sufficient time to reserve the space requested.
4.4 Quality This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.
4.4.1 Quality Control The Contractor shall develop a QCP (Quality Control Plan) and maintain an effective QCP to ensure services are performed in accordance with the contract and this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractors QCP is the means by which he assures himself that his work complies with the requirement of the contract. The finalized QCP will be accepted by the Government at the time of the award of the contract. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The QCP shall be subject to the Governments review and approval. The Government may find the QCP "unacceptable" whenever the Contractors procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 working days from receipt of notice that QCP is found "unacceptable."
4.4.2 Quality Assurance Surveillance Plan (QASP) The Government shall monitor the Contractors performance under this contract in accordance with the Governments QASP.
4.5 Contractor Manpower Reporting Application (CMRA): The Contractor shall report ALL Contractor labor hours (including Sub-Contractor labor hours) required for performance of services provided under this contract for the ORARNG via a secure data collection site. The Contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs
Number Name Frequency Quantity A1 Summary report Monthly The summary report will compile information broken down by each region to include statistic information for developing trend analysis. The summary will further roll up into a one to two page state summary which will be reported by the 30th of each month. A2 Maintain client record Daily The contractor shall maintain client records for historical value and inspections.
6 Related Documents The following Documents are related to this project
Regional Map Performance Requirement Summary (PRS) Statements Standards/AQLs Incentive/Remedy 3.1 Develop and utilize a tracking system, client record, and a summary report for clients. a) Develop a record for each client AQL: 100% accountability b) Tracking system that generates monthly reports, to include: Who, What, When, Where, Why, and How. AQL: 95% accuracy 3.1.1 The Contractor shall compile and manage an intake form, phone log, email correspondence, status reports, customer surveys and a follow up log within each client's record. a) Chronologically Organized AQL: 100% of the time b) Comprehensive AQL: 95% accuracy c) Maintainable AQL: 100% of the time 3.1.2 The Contractor shall design and maintain Intake forms for clients. Intake forms must contain at minimum the client's name, service affiliation (if dependent, sponsors service affiliation), service dates, service status (guard, reserve, inactive, etc.), location (home of record / currently living), and resource needed. a) Verify / Validate AQL: 95% b) Accurate AQL: 95% of the time 3.1.3 The Contractor shall document and return phone and emails calls from clients. a) Within 24 hours AQL: 95% of the time 3.1.4 The Contractor shall track success of employment placements including longevity of employment and wage progression. a) Track success AQL: 95% accuracy 3.1.5 The Contractor shall create customer surveys and distribute one to each client. a) Identify trends and areas of improvement AQL: 100% distribute rate 3.1.6 The Contractor shall generate and maintain a summary report containing information to build a trend analysis. a) Tracking system that generates monthly reports, to include: Who, What, When, Where, Why, and How. AQL: 95% accuracy Statements Standards/AQLs Incentive/Remedy 3.2 The Contractor shall identify client employability status and develop individualized plan to strengthen the individual's career and employment opportunities. a) Plan clearly and accurately assesses the importance of identified resources AQL: 90% customer satisfaction 3.2.1 The Contractor shall provide face to face assistance with resume building and mock interviews with clients, when deemed necessary by the contractor or requested by the client. a) Identifies and corrects deficiencies AQL: 90% customer satisfaction 3.2.2 The Contractor shall determine job compatibility based on skill set for career path. a) Plan clearly and accurately assesses the importance of identified resources AQL: 90% customer satisfaction 3.2.3 The Contractor shall compile lists of available jobs including the H2H (Hero 2 Hire) listing specific to individual clients career path. a) Employment listing shall remain current and updated. AQL: 95% of the time 3.2.4 The Contractor shall maintain and update job listings by city, county, and/or region for employment seekers. a) Reports are accurate AQL: 95% of the time Statements Standards/AQLs Incentive/Remedy 3.3 The Contractor shall identify client educational needs to develop an individualized plan to strengthen the individual's education and career path. a) Plan clearly and accurately assesses the importance of identified resources AQL: 90% customer satisfaction 3.3.1 The Contractor shall maintain and update educational resources point of contacts listing by city, county, and/or region for clients. a) Reports are accurate AQL: 90% of the time 3.3.2 The Contractor shall ensure all schools presented to service members and veterans are
Provisions and Clauses NOTE: These are Required Informal Solicitation provisions and clauses, additional ones may be added at award pertaining to the individual contract.
52.203-3 Gratuities 52.203-19 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements 52.204-4 Printed or Copied-Double Sided on Post- consumer Fiber Content Paper 52.204-7 System for Award Management 52.204-9 Personal Identity Verification of Contractor Personnel 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards 52.204-13 System for Award Management Maintenance 52.204-16 Commercial and Government Entity Code Reporting 52.204-18 Commercial and Government Entity Code Maintenance 52.204-21 Basic Safeguarding of Covered Contractor Information Systems 52.204-22 Alternative Line Item Proposal 52.209-6 Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment 52.209-10 Prohibition on Contracting with Inverted Domestic Corporations 52.219-6 Notice of Total Small Business Set-Aside
52.219-8 Utilization of Small Business Concerns
52.219-27 Notice of Service-Disabled Veteran-Owned Small Business Set-Aside
52.219-28 Post-Award Small Business Program Rerepresentation
52.222-3 Convict Labor
52.222-17
52.222-19 Child Labor - Cooperation With Authorities and Remedies
52.222-21 Prohibition of Segregated Facilities
52.222-26 Equal Opportunity
52.222-35 Equal Opportunity for Veterans
52.222-36 Equal Opportunity for Workers with Disabilities
52.222-37 Employment Reports on Veterans
52.222-40 Notification of Employee Rights Under the National Labor Relations Act
52.222-41 Service Contract Labor Standards
52.222-44 Fair Labor Standards Act and Service Contract Labor Standards--Price Adjustment
52.222-54 Employment Eligibility Verification
52.222-50 Combating Trafficking in Persons
52.222-55 Minimum Wages Under Executive Order 13658
52.222-62 Paid Sick Leave Under Executive Order 13706
52.223-5 Pollution Prevention and Right to Know Information
52.223-18 Encouraging
52.225-13 Restrictions on Certain Foreign Purchases 52.228-5 Insurance - Work on a Government Installation 52.232-33 Payment by Electronic Funds Transfer-System for Award Management
52.232-40 Providing Accelerated Payments to Small Business Subcontractors 52.233-3 Protest After Award 52.233-4 Applicable Law for Breach of Contract Claim
52.237-2 Protection of Government Buildings, Equipment and Vegetation 252.201-7000 Contracting Officer's Representative
252.203-7000 Requirements Relating to Compensation of Former DoD Officials
252.203-7002 Requirement to Inform Employees of Whistleblower Rights
252.203-7005 Representation Relating to Compensation of Former DoD Officials
252.203-7994 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements-Representation
252.203-7995 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements (Deviation 2017)
252.204-7004 Alternate A
252.204-7008 Compliance with Safeguarding Covered Defense Information Controls 252.204-7009 Limitations on the Use or Disclosure of Third-Party
252.204-7011 Alternative Line Item Structure 252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting
252.204-7015 Disclosure of Information to Litigation Support Contractors
252.213-7000 Notice to Prospective Suppliers on the Use of Past Performance Information Retrieval System'tatistical Reporting in Past Performance Evaluations
252.215-7008 Only One Offer
252.222-7007 Representation Regarding Combating Trafficking in Persons
252.225-7050 Disclosure of Ownership or Control by the Government of a Country that is a State Sponsor of Terrorism 252.225-7031 Secondary Arab Boycott of
252.225-7048 Export-Controlled Items
252.232-7003 Electronic Submission of Payment Requests and Receiving Reports 252.232-7010 Levies on Contract Payments 252.237-7010 Prohibition on Interrogation of Detainees by Contractor Personnel
252.243-7002 Requests for Equitable Adjustment
252.247-7023 Transportation of Supplies by Sea
52.212-1 -- Instructions to Offerors -- Commercial Items. As prescribed in 12.301(b)(1), insert the following provision: Instructions to Offerors -- Commercial Items (
52.252-2 --
http://farsite.hill.af.mil/vmfara.htm [Insert one or more
52.252-6 -- Authorized Deviations in Clauses. As prescribed in 52.107(f), insert the following clause in solicitations and contracts that include any FAR or supplemental clause with an authorized deviation. Whenever any FAR or supplemental clause is used with an authorized deviation, the contracting officer shall identify it by the same number, title, and date assigned to the clause when it is used without deviation, include regulation name for any supplemental clause, except that the contracting officer shall insert "(Deviation)" after the date of the clause. Authorized Deviations in Clauses (
(4) Payment request and supporting documentation. The Contractor shall ensure a payment request includes appropriate contract line item and subline item descriptions of the work performed or supplies delivered, unit price/cost per unit, fee (if applicable), and all relevant back-up documentation, as defined in DFARS Appendix F, (e.g. timesheets) in support of each payment request. (5) WAWF email notifications. The Contractor shall enter the e-mail address identified below in the "Send Additional Email Notifications" field of WAWF once a document is submitted in the system. [email protected] (g) WAWF point of contact. (1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity's WAWF point of contact. USPFO Contract Specialist [email protected] (2) For technical WAWF help, contact the WAWF helpdesk at 866-618-5988. (End of clause)
This announcement is the solicitation which will result in a firm fixed-price contract. Point of contact:
Offerors can submit their proposal any time before the due date and time to:
Link/URL: https://www.fbo.gov/spg/USA/NGB/DAHA35/11057596/listing.html
Combine Solicitation – Q– Pharmacy Emergency Prescription Dispensing Services, Ralph H Johnson VAMC, Period of Performance: Base Year and 4 One Year Option Periods
Modification/Amendment – Health Insurance for Locally Engaged Staff Embassy Tunis
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