Aetna Once Again Outperforms Industry Average in Latest Medicare Star Ratings
87 percent of Medicare Advantage members enrolled in plans rated 4.0 stars or higher, demonstrating our commitment to providing high-quality plans to our Medicare members
CMS’ Medicare Star Ratings rank the performance and quality of Medicare Advantage and Medicare prescription drug plans to help beneficiaries and their families compare plans.
“Star Ratings serve as our Medicare report card, and we are once again at the head of the class,” said Nancy Cocozza, senior vice president of Aetna’s Medicare business. “We are focused on taking the complexity out of health care by working closely with health care providers to enhance care coordination and patient satisfaction, and through the creation of simple, easy-to-use products and benefits that are relevant to the communities we serve.”
Medicare Advantage plans are rated on how well they perform on five different categories: staying healthy, managing chronic (long-term) conditions, member experience with the health plan, member complaints, and health plan customer service. Medicare Advantage and Medicare prescription drug plans are also rated on how well they perform on four additional categories: drug plan customer service, member complaints, member experience with drug plan and drug safety.
The star ratings are posted at www.medicare.gov. For more information about Aetna’s 2018 Medicare offerings, visit www.aetnamedicare.com or call toll-free at 1-888-247-1051 (TTY: 711). Hours are from
NOTE: Information in this release is based on 2018 star ratings data published by CMS on
* Includes publicly traded companies with over 250,000 Medicare Advantage enrollees.
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