Zappix, the developer of the popular and free customer service mobile app, announces the expansion of
Through the Zappix multi-channel customer service app, customers can now reach customer care within the top MA based companies in many categories, for example:
“Zappix’s Visual Smartphone IVR provides users with visual access to customer service,” said Zappix President and CEO
“Customers dislike calling customer service, and getting stuck in a maze of options. Zappix cuts the time it takes to get to the right agent by 80% and gets them to the right destination by using their Smartphone display. Zappix also provides alternative multi-channel customer care contact options - such as email, Twitter & Facebook,” said
Zappix is available for download from the app store - Zappix for iPhone and Google Play - Zappix for Android or from the Zappix website.
More About Zappix
The Zappix cloud-based multi-channel cross-OS mobile customer support solution enables companies to deliver and maintain a visual, intuitive customer care experience on mobile devices without making changes to their current contact-center infrastructure.
The Zappix solution has grown rapidly to support hundreds of companies that provide consumers a streamlined way to reach customer service through a Smartphone visual IVR and mobile self service options. The continually expanding list of Zappix-supported organizations includes insurance companies, utility companies, pharmacies, banks, internet and mobile service providers, retailers, airlines and government agencies.
For more information about Zappix, contact
Today's announcement by
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