Operational Excellence in the Insurance Industry Driven by Customer Experience and Data Maximisation
PR Newswire Association LLC |
In recent times, Insurance companies have found it challenging to address stakeholder needs and expectations due to unprecedented operational, regulatory and economic pressures. Insurance companies are looking to optimize and transform their businesses not only to reduce costs but, more importantly, to become more responsive to customers.
According to market research body, Consumer Intelligence, "The circle of trust between insurers and consumers is broken," But how in this challenging environment do you reduce operational risk while improving compliance, performance and customer service?
In light of this and in preparation to Operational Excellence in Insurance summit, PEX Network conducted research into the importance of how customer experience, data connectivity and ease of access continue to drive innovation and process excellence across the insurance industry.
Copies of the eBook are fully downloadable from the event website at no cost here: http://bit.ly/Insuranceprocesses or email us today at [email protected] to request a copy.
The Operational Excellence in Insurance event, taking place in
http://www.operationalexcellenceinsurance.com/
Find full event details, including speak line-up and registration information about Operational Excellence in Insurance on http://www.operationalexcellenceinsurance.com, phone on +1-800-882-8684 or +1-646-378-6026.
SOURCE Operational Excellence in Insurance
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