NGE Leading Change in Auto Glass Marketplace
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NGE is solving a growing problem for auto insurers as well. By utilizing Windshield Protection Plans, insurers can transfer claims risk and fraud concerns, as well as the claims administration, to a third party, while maintaining a high level of customer care for their insured. NGE's claims administration is not tied to an auto glass retailer or manufacturer, therefore it avoids conflicts of interest. The end customer is the top priority.
"The industry has been waiting for something new," said Keller. "An alarming decrease in retail competition has been occurring across the country leading to broad implications for retailers, consumers and insurers. Additionally, the limited options for Third Party Administration leave insurers with mounting uncertainty and higher expenses."
NGE announced it had secured underwriting in June of 2012. Since then, the company has been working closely with its claims administrator and call center to fine tune processes and procedures that are specific to windshield repair and replacement. The administrator has a proven track record with warranty and protection plans covering numerous automotive and consumer goods. "Since this is a such an innovative approach, it's been a big job to get all the pieces just right," said Keller. The time has been well spent however, as NGE's Windshield Protection Plans are designed to have longevity in the marketplace by providing solutions for the insurance industry both in the present and the future.
Independent insurance agencies and auto dealerships may register on-line to sell the Plans at ngeserv.com. Contract generation is fast and simple through an on-line portal, which also provides easy tracking of contracts, accounts and commissions.
For more information on NGE's Windshield Protection Plans, contact Kristen Spinning, Director of
About National Glass Exchange
Contact Kristen Spinning[email protected] 520-780-1323
SOURCE National Glass Exchange
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