|By The Associated Press|
The criticism began Monday with a blog post from 33-year-old
Last week, a jury found the other driver negligent, despite Progressive's efforts to persuade the jury otherwise.
The Fisher family's lawyer,
Instead, Progressive chose to believe the testimony of a passenger in
A Progressive spokesman,
"This was a complex case, and we felt at the time we had fulfilled our obligations, and that's why we represented ourselves in court," Sibel said.
As for the online backlash, Sibel said "we're always concerned with what our customers think" and that Progressive is now committed to resolving the situation with the Fisher family.
"The thing I would like more than anything to be talking about is how much I loved my sister," he said.
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