- 8.5 million care opportunities addressed, tens of thousands of potential hospital admissions avoided since 2012
- Program credited with ‘giving new lease on life’
Since UnitedHealthcare introduced HouseCalls in 2012, the program has helped tens of thousands of seniors avoid potential hospital admissions by identifying health concerns and enabling earlier clinical intervention. This estimate is based on a 2015 RAND study that found people who’d received a HouseCalls visit had up to 14 percent fewer hospital admissions as compared to people who had not participated in the program.1
In addition, 8.5 million care opportunities, such as overdue cancer and diabetes screenings, have been addressed after licensed health care practitioners identified them during HouseCalls visits.
Through HouseCalls, people enrolled in most UnitedHealthcare Medicare Advantage plans, including group retiree and Dual Special Needs Plans, can receive an annual wellness check-up in the privacy of their home, at no additional cost. HouseCalls health care practitioners use patient-specific clinical data on electronic tablets to help address people’s health needs.
A typical visit lasts 45-60 minutes, considerably longer than a standard doctor’s appointment, allowing ample time for a physical exam and a conversation about the patients’ health status and any health concerns or questions they might have. The health care practitioners review medications, arrange for certain tests and screenings if needed, and assess living conditions and social needs. They can also make referrals to disease management programs and medication therapy management programs included in people’s health plans that can help them manage chronic conditions and take their medications as prescribed. In 2017 alone, HouseCalls visits resulted in 680,000 such referrals.
HouseCalls supports and complements a doctor’s care, but does not replace it. The visits conclude with a review of topics people should discuss with their primary care doctor. A summary of the visit as well as any test results are provided to people’s doctors to facilitate care coordination and any necessary follow-up care. The 2015 RAND study found that physician office visits increased by up to 6 percent in the year following the HouseCalls visit.
Preventive care and regular monitoring are critical to managing chronic illnesses, such as diabetes and high blood pressure, and enable potentially catastrophic health issues to be detected early, when they are usually easier to treat. Data from the
UnitedHealthcare regularly hears from people whose lives have been profoundly affected by the HouseCalls program.
During a
UnitedHealthcare has significantly expanded the availability of HouseCalls to people enrolled in its Medicare Advantage plans since introducing the program in 2012, when 262,000 home visits were completed. This year, the company expects that number to grow to more than 1.4 million. Over that same period, the network of HouseCalls-employed clinicians has grown from 350 across 25 states to more than 1,700 across 45 states and the
“We’re focused on evolving HouseCalls to enhance its value both to the people we serve and the broader health care system,” said
As part of a pilot program in
More information about HouseCalls is available at UHCHouseCalls.com.
About UnitedHealthcare
UnitedHealthcare is dedicated to helping people live healthier lives and making the health system work better for everyone by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. In
Plans are insured through
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits may change on
1 Medicare Home Visit Program Associated with Fewer Hospital and Nursing Home Admissions, Increased Office Visits; Health Affairs,
2 https://www.cdc.gov/aging/services/index.htm
All other statistics in this release can be attributed to UnitedHealthcare Internal Data, 2018.
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UnitedHealthcare
Source: UnitedHealthcare
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