DocFast e-Delivery to Accelerate Policy Issuance and Extend the Consumer Digital Experience
Exton, PA (January 5th, 2016) – iPipeline® – a leading provider of cloud-based software solutions for the life insurance industry– today announced Columbus Life Insurance Company will automate policy delivery using DocFast®. DocFast streamlines and improves the customer communication experience across the channel by digitally sending policies and critical business documents. Rapid digital delivery and two-way communications offer speed-to-market advantages and allow requirements to be collected with ease—communication is immediate, documents are quickly and securely delivered, and business happens at the speed of now.
“Millennial buyers represent the most promising demographic segment for insurance sales. This unique group seeks immediate gratification when they purchase things, and insurance is no exception. Paper continues to weigh heavily upon selling and processing activities in our industry, but today’s buyer is seeking the digital experience,” said Tim Wallace, CEO, iPipeline. “DocFast has the ability to revitalize how business is done, providing two-way communications to improve client interaction during the most critical steps in the buying process, including policy delivery. It’s all about speed-to-market advantages and meeting consumer expectations, and I am pleased to see Columbus Life continue to champion the use of technology in the market place.”
“Columbus Life prides itself on high touch and personal relationships with independent producers. At the same time, we also want to be a technology-driven company with a focus on improving the digital experience for consumers and financial professionals. As a progressive carrier, we advocate leveraging innovative technology that makes doing business faster, easier and more effective for our producers and customers,” said Steve Sanders, Senior Vice President and Chief Marketing Officer at Columbus Life Insurance Company. “We see DocFast e-Delivery enabling us to improve agent and consumer two-way communications and simplifying the policy issuance process by virtually eliminating the paper distributions over time. We see this significantly reducing the time it takes to issue and place a policy in force which will be a major benefit to all parties.”
About Columbus Life
Columbus Life is a highly-rated life insurance company providing personal life, retirement and business planning solutions through a nationwide network of independent representatives. Financial strength is our enduring legacy and has been a cornerstone of our success since our 1906 founding as Columbus Mutual.
At Columbus Life we provide solutions to personal and business financial planning challenges with a diverse and competitive product portfolio. Our premiere product mix is comprised of Universal Life Insurance, Survivorship Universal Life, Term Life Insurance, and Fixed Annuities. We also offer Variable Universal Life and Survivorship Universal Life through broker-dealers. Visit us at www.columbuslife.com.
iPipeline is a leading provider of cloud-based software solutions for the life insurance industry. Through our SaaS solutions, we accelerate and simplify insurance sales, compliance, operations and support. We provide process automation and seamless integration between every participant in the life insurance industry including carriers, agents (such as financial advisors and independent insurance agents), distributors (such as banks, broker-dealers and general agencies) and consumers. Our innovative solutions enable automated processing for pre-sales, point-of-sale execution of applications, post-sale support, reporting, consumer delivery and agency management.
iPipeline provides the process automation and seamless integration needed on a global basis to make a sale by aggregating more than 120 carriers, 875 distributors and financial institutions, and their producers and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Cheltenham (UK), Fort Lauderdale, Horsholm (DK), Huntersville, Philadelphia, Salt Lake City, Tokyo, and Vancouver. Visit us at www.ipipeline.com. Join us at Connections 2016 from March 9-11, 2016 at the ARIA in Las Vegas.
Lisa Bollinger, Marketing
Michael Persiano, CMO