More than 40 Insurer CIOs Voted to Select Award Winners from Case Studies Submitted by Insurers
The Hartford Group Benefits business implemented enhanced self-service and mobile capabilities for their customers’ employees, including online chat, email alerts and notifications, as well as giving claimants access to richer information. As a result of the initiatives, The
“At The Hartford, we are focused on improving the customer experience to meet the needs of our employer clients and their employees,” said The Hartford’s Group Benefits CIO
“We congratulate The
The Hartford’s case study, along with dozens of other eligible cases, was published this spring in the Novarica Best Practices Case Study Compendium 2016, available at http://novarica.com/compendium2016/. It was selected as the winner in its category by insurer CIO members of the Council.
About the Novarica Research Council Impact Awards
The Novarica Research Council Impact Awards are the largest purely peer-juried awards in insurance technology. Dozens of CIO members of the
Novarica helps more than 80 insurers make better decisions about technology projects and strategy, through research, advisory services, and consulting on vendor selection, benchmarking, project assurance, and IT strategy. www.novarica.com