Liberty One TAP marks the first time that Spill Center will offer its online tool as a customer-facing mobile app – giving LIU customers immediate, direct access to response and reporting tools. Whether in the office or out in the field, LIU’s customers can control activation of their emergency response plan, create and manage internal alert and communication systems, and identify the local incident reporting requirements based on the location.
“The digital and sharing economy is changing every industry, and customer expectations and behaviors with technology are rapidly evolving,” said
Through Liberty One TAP, LIU customers have access to a dedicated team of professionals 365 days a year, 24/7, to help find cleanup contractors, assess and manage cleanup and site remediation, handle incident reporting, and provide guidance to help them contain costs and limit potential liability related to environmental releases. The Liberty One TAP program links customers to a database containing more than 3,000 qualified cleanup contractors as well as listings of nearly 30,000 federal, state, provincial and local jurisdictions. The tool can help expedite access to critical services and make reporting claims, as outlined in individual policies, easier.
“Spill Center’s services provide LIU’s clients’ with real-time communication and response capabilities including access to our 24/7 call center that ensures adequate response is available anytime, anywhere, even at night and during weekends and holidays,” said
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In business since 1912, and headquartered in
Liberty employs more than 50,000 people in over 800 offices throughout the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, accident & health, commercial automobile, general liability, property, surety, workers compensation, group disability, group life, specialty lines, reinsurance, individual life and annuity products.
You can learn more about us by visiting www.libertymutualinsurance.com.