At the Heart of It: Kaiser Permanente Health Plans Highest Rated by NCQA for Quality and Service
By a
"I'm not supposed to have a heart attack," said Michelle, who was 41 at the time. "But I was starting to get scared because I knew something wasn't right."
Despite her anxiety, Michelle knew exactly what to do next. A
After her husband rushed her to their local hospital,
This type of high-quality, personalized and accessible care exemplifies
In addition, all
"Being recognized as the top-rated health plan in each of our areas is an exceptional acknowledgment that reflects our drive to provide affordable, high-quality health care coverage to our members and give our patients the outcomes they expect and deserve," said
Michelle's follow-up care, which continues today, made a significant impact, she said.
"My cardiac rehab nurse was wonderful," she said. "That was what I really appreciated. That one-on-one attention."
"The
The
This is the 12(th) year
The ratings and methodology are posted on the
Keywords for this news article include: Hospital,
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