Steven E. Penman appointed Sedgwick chief operating officer
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Spending nearly his entire storied career with Sedgwick, Penman joined the company in 1978 and since then has served in several management and leadership roles. As chief information officer, Penman oversaw the original design and development of the JURIS® system, Sedgwick's industry-leading proprietary technology platform that remains the heart and soul of its business. Under Penman's leadership, cutting-edge systems and technology became an integral part of Sedgwick's service offerings.
Penman later transitioned to the operations side of the business, spending nearly a decade as director of field operations with management responsibility for Sedgwick's claims servicing teams. Most recently, he served as executive vice president of specialty operations, helping Sedgwick grow its specialty claims operations, customer service centers, ancillary services, and clinical and cost containment operations.
Penman began his professional career at
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