|SUSAN HAIGH, Associated Press|
The exchange, known as Access Health CT, said
"The decision to purchase insurance is an important one, especially for those who have not had insurance in the past, and we want to make sure our customer service center representatives are sensitive to this,"
In 2007, then-Attorney General
By 2010, the state reached a
Records show the state continues to have a contract with Maximus related to the upgrade. The
In 1997, Maximus came under fire for how it managed a
The state threatened to fire Maximus unless the company's performance improved. Eventually, Maximus hired more people and negotiated a new contract with the state in which it received 50 percent more per client.
Messages left Monday seeking comment with Maximus about the company's latest contract with the state were not immediately returned.
Access Health CT said Maximus was awarded the business "after a comprehensive and very competitive request for proposal process that began in
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