Blue Cross delays troubled technology for NC State Health Plan
"This is a very live issue," N.C. Insurance Commissioner
"We share the Commissioner's frustration that we have not been able to provide the level of service our customers have come to expect,"
This week
In another indication of the complexity of the situation,
By postponing
"There is a potential operational risk with any platform transition," Young said by email. "This delay provides ample time to work with the Plan's various vendors to ensure a smooth transition."
In response to a
State law allows companies doing business with the state to shield corporate secrets from public documents. Borman defended the thoroughness of the redactions.
"The SHP documents were redacted because of the sensitivity of the information contained therein -- and justified by law, not to hide anything embarrassing," Borman said in an email. "The redacted parts contain information that could give competitors an edge."
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