Xerox Named a Managed Workflow Services Leader in New IDC MarketScape Report
Report recognizes
This new report focuses on the Managed Workflow Service (MWS) market, which the analyst firm defines as a set of services that automate and optimize vertical and horizontal document-intensive workflows and business processes.
Xerox’s Workflow Automation offerings help its customers avoid document management bottlenecks and inefficiencies.
Additionally, new releases of
The report cites
“Managed workflow services bring wide-reaching benefits to an enterprise, far beyond just reducing print and saving money,” said
Highlights from the report include references to Xerox’s strengths, such as:
- Providing the full spectrum of services from managed print services to workflow automation to BPO, and from consulting/professional services to total outsourcing.
- Services that are supported by a broad software and solutions portfolio, as well as expertise around client office and document work practices through ethnographic studies.
- The ability to serve multi-national and global organizations with consistency across geographies.
This IDC MarketScape report reflects Xerox’s leadership commitment to improving the flow of work in businesses, including automating everyday business processes to drive workplace productivity and profitability.
About
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
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1IDC MarketScape: U.S. Managed Workflow Services Hardcopy 2015 Vendor Assessment.
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