Sources Sought Notice – Customer Support Front-End Systems (CSFES)
Notice Type: Sources Sought Notice
Posted Date:
Office Address:
Subject: Customer Support Front-End Systems (CSFES)
Classification Code: R - Professional, administrative, and management support services
Solicitation Number: CMS-HLH-2016-160777
Contact:
Setaside: Total Small BusinessTotal Small Business
Place of Performance Country: US
Description:
This is a SOURCES SOUGHT NOTICE posted for INFORMATIONAL PURPOSES ONLY. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding the availability and capability of all qualified small business sources, including 8(a), service-disabled veteran owned small business (SDVOSB), HUBZone small business, and women-owned small business (WOSB), to perform a potential requirement. Teaming arrangements and Joint Ventures are encouraged.
The
Purpose and Objectives The purpose of this requirement is to acquire a Customer Support Front-End System and associated Help Desk services to support CMS as follows: * Maintain/Develop Front End System processing for Risk Adjustment (RA), Prescription Drug Event (PDE), Encounter Data (ED), and Medicare Medicaid Plans (MMPs) * Maintain/Develop systems to send data to contractors, and CMS' Integrated Data Repository * Maintain/Develop systems to receive data from processing contractors and return reports/files to submitters * Provide customer support to the MAOs and third party submitters of the data files * Maintain/Develop Monitoring for MAOs/Submitters/CMS Capability statement / information sought: Small business vendors interested in this opportunity should provide a response that includes the following information for CMS internal use and consideration in the acquisition plan. The capability statement response shall clearly identify which company (lead or teaming partner) possesses the capability to address the requirements when answering the questions in this notice. A. In order to respond to this notice, contractors must be able to indicate experience performing or completing all of the following, (please provide specific examples). For instances where experience is similar or equivalent to the CMS requirement, please reference where and when the work was completed, and provide the applicable contract number and value: 1. Providing full system life cycle from requirements, design, development, integration, acceptance testing, deployment, and production support in compliance with the CMS Expedited Life Cycle (XLC) at CMMI Level 3 or higher (company level) 2. Implementing IT standards, including but not limited to the Technical Reference Architecture (TRA), CMS Information Security (IS) Acceptable Risk Safeguards (ARS), and the CMS Expedited Life Cycle (XLC) (http://www.cms.gov/Research-Statistics-Data-and-Systems/CMS-Information-Technology/XLC/Artifacts.html), or equivalent IT Standards; 3. Working in a
B. Vendor's DUNS number, organization name, address, size and type of business (e.g., 8(a), HUBZone, etc.) pursuant to the applicable NAICS code and validated via System Award Management (SAM); respondents' technical and administrative points of contact, including names, titles, addresses, telephone and fax numbers, and e-mail addresses. Please also identify all contract vehicles in which your organization is on ie., NITACC, GSA, STARS II. Responses shall be provided electronically, by
Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed. Information provided will be used to assess alternatives available for the potential requirement and may lead to the development of a solicitation. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.
Confidentiality: No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).
THIS IS NOT A REQUEST FOR PROPOSAL. THIS NOTICE CONSTITUTES THE ENTIRE SOURCES SOUGHT ANNOUNCEMENT AND IS THE ONLY INFORMATION PROVIDED BY CMS. REQUESTS FOR ADDITIONAL INFORMATION WILL NOT BE HONORED.
Link/URL: https://www.fbo.gov/spg/HHS/HCFA/AGG/CMS-HLH-2016-160777/listing.html
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