Combine Solicitation – SERVICE MAINTENANCE AND SUPPORT
Notice Type: Combine Solicitation
Posted Date:
Office Address:
Subject: SERVICE MAINTENANCE AND SUPPORT
Classification Code: J - Maintenance, repair & rebuilding of equipment
Solicitation Number: N00259-15-T-0255
Contact:
Setaside: N/AN/A
Place of Performance (address):
Place of Performance (zipcode): 92134
Place of Performance Country: US
Description:
Naval Medical Center San Diego
The proposed contract action is for commercial item, which the Naval Medical Center San Diego intends to solicit this requirement on a sole source basis to
Under the authority of FAR 13.106-1(b), sole source justification is based on
Contractor must be registered to the System for Award Management (SAM) prior to award. The website address for SAM registration is www.sam.gov
Contractor MUST complete FAR 52.212-3, Offeror Representations and Certifications - Commercial Items, when submitting a proposal. The website address is http://www.acquisition.gov. DELIVERY ADDRESS: Naval Medical Center San Diego,
52.204-7 System for Award Management (
All responsible sources may submit a quotation which shall be considered by the agency. STATEMENT OF WORK MEDICAL EQUIPMENT SERVICE MAINTENANCE WITH NO LOANER OPTION
GENERAL REQUIREMENTS:
The effort required hereunder shall be performed in accordance with this Statement of Work and in accordance with all other terms and conditions set forth herein.
Contractor shall provide all services, materials and equipment necessary for the repair/preventive maintenance of a government owned
"Repair" means any (a) modification, adjustment, or replacement of the hardware that corrects a malfunction by bringing the hardware into material conformity with the technical specifications for the hardware or (b) a procedure or routine that, when observed in the regular operation of the hardware, avoids the material adverse effect of the applicable nonconformity.
NMCSD PREVENTIVE MAINTENANCE REQUIREMENTS:
* Perform service repair/preventive maintenance to industry standards. * Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, CONTRACTOR Medical System shall provide training certificates (or notarized copies) to the Medical Repair Branch for verification. The highest standard of professional capability and electrical/mechanica1 workmanship is to be maintained throughout the life of this contract. * Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional system that will efficiently serve its intended purpose. * Installation of system update changes to resolve specific product reliability problems. Hardware and software upgrades, defined as those changes that enhance or add product features, are not included. * CONTRACTOR shall perform all scheduled preventive maintenance as agreed upon during initial contact with the Contract Administrator.
NMCSD REPAIR REQUIREMENTS:
* NMCSD Biomedical Engineering will provide the initial assessment. * Provide only the work necessary to restore the equipment to a serviceable/operating condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary. * Equipment improvements/modifications shall be made only upon Medical Repair Branch written approval and direction. * Notify the Medical Repair Branch immediately upon receipt of OEM or Replacement parts/equipment safety recalls notices. * Insure that original design and functional capabilities will not be changed, modified, or altered unless the Medical Repair Branch authorizes such changes. * Provide suitable OEM recommended repair equipment/tools required for the satisfactory execution of all repairs made. * Furnish manufacturer OEM approved lubricants and lubricate wear points within the equipment.
* Extend to the Government all commercial warranties on replacement parts, consistent with standard industry practices.
TRAVEL AND RELATED EXPENSES:
* CONTRACTOR shall be responsible for its service related trip expenses including round trip travel, mileage, and overnight living expenses.
RESPONSE TIME: CONTRACTOR shall use commercially reasonable efforts to:
* Respond by telephone to any report of a malfunction requiring repair within one hour of notification by NMCSD, Monday - Friday 0800-1700. * Provide on-site support within 1 business day of notification by NMCSD personnel.
TITLE TO EQUIPMENT: CONTRACTOR shall not assume possession or control of any part of the equipment. The Government retains ownership to title thereof.
LIABILITY: CONTRACTOR shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.
UTILITIES: CONTRACTOR may use Government utilities, (e.g., electrical power, compressed air, and water) which are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the
GOVERNMENT PERSONNEL: NMCSD employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.
PARTS AVAILABILITY: To ensure minimal equipment downtime, CONTRACTOR shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and Materials within 1 business day. LABOR: All compensation for labor 0800 through 1700 Local PST Time) is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If services becomes necessary to be performed beyond 1700, NMCSD Biomedical Repair Division shall be notified prior to performance. Parts and materials: All compensation for parts and materials is included in contract price.
PARTS/SUPPLIES QUALITY: Parts and Supplies provided under this contract shall be new.
SECURITY REQUIREMENTS: Contractor will be required to contact the Medical Repair Branch at (619) 532-8010 to submit the required information to complete the NMCSD Security Pass Form by 1400 the day prior to the scheduled visit. In the case of emergent repairs/service, the contractor will wait at the main gate for an escort from Medical Repair Branch personnel.
CONTRACTOR CHECK-IN/CHECK-OUT: CONTRACTOR is required to report to the Medical Repair Branch for Visitor Badges during the hours of 0800 - 1700, Monday through Friday, prior to and upon completion of any service/repair performed.
FIELD SERVICE REPORTS: Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at:
Or electronically at: [email protected] The contractor, or his representative, shall complete the vendor supplied Field Service Report to include the following:
Contractor Name Technician's Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative's Printed Name and Signature) All Field Service Reports shall be submitted within 72 hours of completion of service.
COMPLETED FIELD SERVICE REPORTS ARE REQUIRED PRIOR TO ACCEPTANCE OF ANY INVOICE
PREVENTIVE MAINTENANCE AND REPAIR SERVICES SCHEDULES
SERVICES SHALL BE REQUIRED BASED UPON THE FOLLOWING AGREED SCHEDULES:
PREVENTIVE MAINTENANCE: (Check One)
__ __ One (1) time per fiscal year __________
__ ___ Two (2) times per fiscal year __________ ________
__ ___ Four (4) times per fiscal year _____/_____/_____/_____
No preventive maintenance required
REPAIR: (Check One) __X ___ Monday - Friday, 0800-1700 hrs.
___ Seven (7) days per week, 24-hour coverage
CONTRACTOR POINT OF contact (POC): __________________________________________ (Contractor/Dispatcher/Customer Service) Telephone Number: __________________________FAX : _____________________ E-Mail: ______________________________________
Link/URL: https://www.fbo.gov/spg/DON/BUMED/N00259/N00259-15-T-0255/listing.html
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