Sedgwick names Darrell Brown chief claims officer
In his new role, Brown will serve as a senior adviser in setting Sedgwick's claims management vision, strategy and best practices. In addition to overseeing the company's practice groups and Performance 360® quality program, Brown will also lead the development and operation of a unit dedicated to enhancing Sedgwick's management and resolution of complex claims.
"Throughout his tenure at Sedgwick,
Brown has more than 22 years of experience in claims management. He joined Sedgwick in 2001 as an assistant claims manager and subsequently served as area manager of its southern
Most recently, Brown held the position of chief performance officer. He was one of the primary designers of Performance 360 and led the implementation of the program across Sedgwick's casualty operations. He also serves as executive sponsor of Sedgwick's diversity and inclusion council.
Brown is a popular presenter at industry conferences and frequent contributor to Sedgwick's Connection blog on topics including claims management, litigation management, workers' compensation, quality, cost drivers, regulation and compliance.
Brown previously served as an instructor for the
Brown will continue to be based at Sedgwick's office in
About Sedgwick
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