Care Wisconsin Rapidly Implements Casenet TruCare to Support Its New Medicaid Supplemental Security Income Business
PR Web |
In late 2013,
Care
"The TruCare implementation exceeded my expectations," stated
"Typically you expect a couple of issues with a new system implementation, especially when you are starting up a new business at the same time. But with the Casenet team in charge, we did not experience any significant issues. The Casenet team put a lot of emphasis on training and knowledge transfer which enabled our team to get up and running quickly and eliminated any of the guesswork that normally occurs with a project of this magnitude."
The collaborative and train-the-trainer approach of Casenet implementations enabled the staff at Care Wisconsin to be up and running quickly and effectively while staying focused on their members. "Our staff was really pleased that we achieved our go-live date in such a collaborative manner. And they were especially impressed with the professionalism of the Casenet team who provided excellent documentation, training and workflow input," states
TruCare comes pre-packaged with over 40 assessments, 35 care plans, 50 correspondence templates, and 140 key metric templates. The prepackaged clinical content can be used out-of-the box, or as a starting point to deploy custom content. In order to rapidly implement TruCare, Care Wisconsin took advantage of the TruCare out-of-the-box care plans, assessments and workflows. "Enhancing workflows was one of the goals for the project. The workflows that are built into TruCare have been very beneficial to our team because they enable them to work effectively and focus more on our members instead of the software itself. TruCare is flexible enough to allow us to completely customize our environment, and we could have done that," says Ken. "But that would have slowed down the implementation. Our end goal was to meet the state-mandated timelines and our members' needs right away. We did this with TruCare's out-of-the-box workflows and content. Going forward, TruCare enables us to customize our system as our members and processes evolve."
Ken shared, "It was very urgent for us to go live when we did both to meet the state's deadline and so our team could deliver the best possible care. Casenet more than met my expectations for the implementation schedule and kept us on budget which was another important goal." Care
With a single platform for utilization, case and disease management, TruCare delivers unmatched flexibility to implement, coordinate and manage clinical, wellness and quality programs and enable providers, care managers, families and members to better coordinate. TruCare will not only increase the efficiency of Care Wisconsin's internal care team members but will also meet their evolving business requirements for seamless care team coordination, data integration and member satisfaction.
By enabling dynamic, multidisciplinary care teams to better coordinate, collaborate and communicate, TruCare decreases the time to intervention and increases efficiency. This results in improved member engagement and outcomes as well as reduced cost. "Using TruCare we have the ability to keep track of all the relevant information for our members in one place," said Ruth. "This is extremely helpful. TruCare tasks drive our workflow which is a significant advantage over other options. Good workflows increase our efficiency because we no longer have the potential of multiple people doing the same member outreach or doing repeat calls. This creates a much more friendly care experience for our members."
Finally when asked about the impact TruCare had on the Care Wisconsin members, Ruth stated, "TruCare is an enabler of good care management."
About Care Wisconsin
Care
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