MassMutual announces three executive promotions to Senior Vice President
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Susan Cicco ,Office of the CEO . Cicco is Senior Vice President, Chief of Staff toRoger W. Crandall , Chairman, President and CEO ofMassMutual , and is now also head of a newly formed strategic communications team, comprising internal communications, media relations and executive communications. She reports to Crandall and is a member of the company's executive leadership team. Previously atMassMutual , Cicco served as Vice President and head of internal communications, as Chief of Staff to the head of the insurance business, as well as an analyst in the corporate development area. Cicco joinedMassMutual in 1993 and received a Bachelor of Science degree fromBryant College with a concentration in Business Administration and Actuarial Mathematics. Cicco resides inEast Longmeadow, MA.
Susan Garrett , Human Resources. Garrett is Senior Vice President, human resources business consulting. She leadsMassMutual's HR business partner organization and directly supports the company's retirement services business. She reports toDebra Palermino , Executive Vice President, human resources. Garrett joinedMassMutual in 2013 from TheHartford , where she spent 16 years, most recently as a Senior Vice President in human resources for the Wealth Management business. Previously, she was employed for 12 years at CIGNA, where she held a variety of HR leadership positions. Garett received her Masters of Business Administration degree in Organizational Behavior fromThe Wharton School of Business and her Bachelor of Arts degree in psychology from theUniversity of Delaware . She resides inSimsbury, CT .
Gareth Ross ,U.S. Insurance Group . Ross is Senior Vice President, advanced business analytics and data science, and is now also charged with expanding the company's middle market strategy. He reports toMike Fanning , Executive Vice President ofMassMutual's U.S. Insurance Group . Previously atMassMutual , Ross was a Vice President in the sales and distribution strategy, financial planning and analysis, and strategy divisions at the company. Prior to joiningMassMutual in 2008, Ross was a Senior Vice President of financial planning and analysis at Capmark Financial, a senior financial analyst at General Motors, and held other senior financial analysis, management consulting and business analyst positions at theNew York Treasurer's office, the Coca-Cola (Japan) Company, theWorld Bank ,Fidelity Investments , andDeloitte Consulting . Ross received his Masters of Business Administration degree in finance and accounting and his Masters in International Studies fromThe Wharton School andThe Joseph Lauder Institute at theUniversity of Pennsylvania . He received his Bachelor of Science/Bachelor of Arts degree in finance and Mandarin Chinese fromWashington University . Ross resides inAmherst, MA.
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