Confirmit Honored with Third Consecutive CUSTOMER Magazine TMC Labs Innovation Award
PR Web |
Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, announced that TMC, a global, integrated media company, has named Confirmit Horizons Version 18 as a 2014 TMC Labs Innovation Award winner presented by
Confirmit Horizons Version 18 enables businesses to gain maximum value from all data sources, delivering richer insights to empower smarter decision making and enable faster reactions to changing organizational needs.
"Businesses require an innovative, intelligent hub for capturing and combining together all forms of data to gain a deeper view of the customer", explains
Confirmit Horizons Version 18 introduces Confirmit SmartHubTM, a customer engagement hub that helps businesses capture, analyze and respond to customer and market feedback across multiple channels and sources in real time. SmartHub delivers the data management, modelling and mapping services that support the other new modules in the latest release:
• Instant AnalyticsTM providing immediate, actionable insights with no previous training required;
• Active DashboardsTM allowing stakeholders easy, self-service creation of role-based dashboards to analyze information, track trends and quickly gain actionable insight; and
• Action ManagementTM, ensuring businesses can automatically trigger actions, based on up-to-date customer, employee or market information.
"Congratulations to Confirmit for being granted a 2014 TMC Labs Innovation Award. Horizons Version 18 has been selected for demonstrating innovation, superior quality and unique features which have had a positive impact on customer-related technologies," said
The TMC Labs Innovation Award honors products that display innovation, unique features, and significant contributions toward improving communications technology. The TMC Labs Innovation Award is granted to those companies demonstrating ground-breaking contributions to the industry.
About Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in
Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora,
About CUSTOMER
Since 1982,
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