Hartford Steam Boiler Leverages Guidewire Software for Claims Management
Proquest LLC |
In a media release, the companies said that HSB, a part of Munich Re, sought a system that would give the company the flexibility and functionality to support the growth of its personal lines business and core commercial specialty insurance practice. The company also wanted to provide adjusters a tool that would increase both efficiency and proficiency, as well as support its commitment to delivering high levels of customer service.
HSB said that it is currently in production with ClaimCenter across all of its personal and commercial lines of business in the US. ClaimCenter was deployed on time, and the implementation came in under budget. Moving forward, HSB plans to explore ways to leverage the system for global business.
"Research shows that a reputation for high-quality claims service is among the top factors customers consider in selecting a specialty insurance provider," said
"Our team has been very satisfied with ClaimCenter from day one," continued Bolin. "We are eager to exploit the capabilities of ClaimCenter, and we're very happy with the operational efficiency, technical proficiency and customer service gains ClaimCenter is enabling thus far."
"We congratulate HSB on their successful ClaimCenter implementation," said
Guidewire ClaimCenter is a claims management system, built from the ground up to meet the specific needs of Property/Casualty insurers.
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