|By Yan Kennon and Keats Reynolds, Naval Hospital Jacksonville Public Affairs|
|Federal Information & News Dispatch, Inc.|
Capt. John Le Favour relieved Capt.
Approximately 400 guests (military and civilians) attended the time-honored Navy tradition at the
Moulton praised Shaffer's leadership and outstanding performance, and acknowledged her several accomplishments as commanding officer. "It's clear that you and the Naval Hospital Jacksonville team are dedicated to delivering high-quality compassionate care to our military, their families, and those entrusted to our care. You can be proud of your accomplishment."
Moulton presented Shaffer with the Legion of Merit Award, on behalf Vice Adm.
"The past two years have been an incredible journey and the highlight of my naval adventure," said Shaffer. "We have witnessed a whirlwind of change, improvement and excellence-all of which could not have happened without each and every member of the Naval Hospital Jacksonville team. I leave here proud, humbled and grateful of the men and women (military, civil service, contract employees and volunteers) of whom I have served with every day for the past two years. Capt.
During Shaffer's two-year tour, NH
Shaffer has been noted as the driving force in the success of the command over the past two years, during a period of extraordinary challenges that included sequestration, civilian furloughs and a government shutdown. Under her leadership, Shaffer improved overall primary care provider continuity (from 43 to 75 percent) and expanded medical treatment facility enrollment across its facilities resulting in the recapture of 14,000 patients back into the direct care system.
Other notable accomplishments during Shaffer's tour include: maintaining a 90 percent or higher patient satisfaction rate; sustained medical readiness rates above 90 percent, for the NH
Shaffer, a native of
Le Favour, a
Le Favour acknowledged the exceptionally high standard set by Shaffer, observing that the heroes of our nation can rest easy and focus on their mission because "they and their families are receiving the best care a grateful nation can give." He finished his remarks by telling those in attendance, "I am ready to go to work!"
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