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4 Out Of 10 U.S. Consumers Have Lost A Mobile Device

Proquest LLC

Inhance Technology research found that four out of ten U.S. consumers surveyed have lost their mobile device.

According to a company release, men (46 percent) are more likely to have had their smartphone or tablet lost, stolen or damaged beyond use compared to women (37 percent). 18-34 year olds are particularly vulnerable with 63 percent reporting loss, theft or damage.

"The findings highlight the importance of insurance and warranty programs from the consumer perspective," said Paul Prendergast, CEO, Inhance Technology. "However, with such high levels of potential claims, it also emphasizes the importance for wireless retailers, carriers and insurance firms to have the most sophisticated technology in place to reduce claims and minimize fraud."

The company noted that the Inhance Technology survey, which was conducted by iReach Insights, finds that 40 percent of US consumers are most likely to lose their mobile device while commuting compared to 46 percent in the UK.

A quarter (25 percent) of US consumers are most likely to suffer loss of their mobile in a bar or night club compared to 36 percent in the UK.

Another major difference is that US consumers (18 percent) are much more likely to lose their device at home compared to just 8 percent of respondents in the UK.

Inhance Technology provides mobile device protection programs to wireless retailers, carriers and insurance providers.

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Copyright: (c) 2014 ProQuest Information and Learning Company; All Rights Reserved.
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