NCRA Shares Best Practices at HLAA Convention
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NCRA member
The educational session provided attendees with a history of captioning laws and regulations, as well as best practices for ensuring live captioning quality as the broadcast industry comes into compliance with recently approved new
"I could not have been more pleased to represent NCRA at the
During the session, Studenmund and Finkel cited best practices supported by NCRA which urge captioning companies to provide periodic quality reviews of individual captioners, alert clients immediately if a technical issue arises, and respond in a timely manner to issues raised by clients or viewers.
According to Studenmund, who also serves as vice chair and commissioner of the
"Comments about the session from attendees were very positive and it was a great opportunity for us to answer specific questions about the new
"The attendees told us that they plan to provide feedback to their local television stations and to the
NCRA member
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