IWD Receives UI Appeals Monitoring Report, US Department of Labor Pleased with Progress Since August 2013
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"I'm extremely pleased that the hard work of the entire UI Appeals team. The process improvements made since
The UI Appeals program is measured on the percent of cases with decisions issued within 30 days and a metric called case aging. The report specifically notes that the department has been meeting the measurements since October and
Since August, the Appeals unit has implemented new training opportunities, introduced technologies that have decreased processing times and clarified rules that create a better understanding of the process for the customers. All of the improvements and increases in Iowa's standing nationally help to ensure the state receives continued federal funds to administer the
Monitoring Report[http://www.iowaworkforce.org/news/2014/UIAppeals_MonitoringReport_04.14.pdf]
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