Columbus OH Area Contact Center and Customer Experience Management Event May 7, 2014
PR Web |
Call Center / Contact Center
Customer Loyalty and Rewards
Customer Feedback and Satisfaction
Self Service and Support
The 2014 CCNG events started on
"CCNG members have been hosting events in the greater
This year CCNG events are focused on improving the overall customer experience. Attendees will gain valuable insights and perspectives from a wide range of industries including retail, travel, financial services, public utility, telecom, insurance, healthcare, BPO, and many more.
CCNG event attendees share their thoughts about participating:
"The CCNG events offer leaders in contact centers of every vertical an opportunity to have real-life discussions about strategy and challenges we are all facing in today's marketplace. As both a speaker and attendee, it is imperative to stay on top of, if not ahead, the opportunities for contact centers now and in the future – CCNG events provide the perfect forum for this!" -
"Great information shared by the presenters and valuable interaction shared among the groups." -
"The ability to freely communicate our shared opportunities is great. It is so refreshing and valuable to be in a setting (not in conflicting industries) to comfortably share best practices. Thank you CCNG!" -
"The networking power alone from the CCNG event is worth the registration fee. Connecting with colleagues from various industries has given me an outstanding perspective that allows for a more objective view of current procedures and new initiatives" -
The May event in
For details on how to attend this event and guest pass availability, contact
Founded in 1992,
• Connect for networking and sharing best practices
• Interact to enhance their professional network and gain valuable insight into Contact Center and Customer Service best practices and technology.
• Share their experience and ideas contributing to the valuable discussion
All Call Center, Contact Center, Customer Care, Customer Service, and Customer Experience Professionals are invited to participate in the CCNG Member Network.
For more information about the CCNG Member Network and to gain access, please visit the CCNG web site. "Like" us on
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