A.G. Schneiderman Shuts Down Rochester-Area Used Car Dealership for Defrauding Consumers
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Attorney General
Attorney
"A car is one of the biggest purchases many New Yorkers will make, and consumers should have confidence that they will not be misled by unscrupulous businesses that fail to uphold their legal obligations," said Attorney
An investigation by Attorney General
Without the titles, consumers were unable to register their vehicles and could have had their licenses suspended if they continued to drive them. These consumers were stuck making payments on the new loan while unable to legally operate the vehicles. Additionally, many consumers traded in cars when they purchased their vehicles, but Frontier Autohaus did not pay off these trade-ins before reselling. As a result, lenders continued to pursue loan payments from consumers for cars they no longer possessed.
Frontier Autohaus also promised to handle the title and registration transfer for consumers for a fee, typically
In addition to unscrupulous sales and titling practices, Frontier charged customers for warranties to cover the used cars they purchased, but the company pocketed the money instead of purchasing coverage from the companies responsible for administering warranty coverage. When consumers attempted to use the warranty coverage, they found that none existed.
Consumers who have additional complaints about Frontier Autohaus should contact the Attorney General's
The Attorney General wishes to thank the
The investigation was handled by Supervising Investigator
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