Nurse wins ‘David and Goliath’ fight after being left uninsured
By Dave Solomon, The New Hampshire Union Leader, Manchester | |
McClatchy-Tribune Information Services |
"It felt like David and Goliath,"
The same problem affected at least 100 other
Anthem cancelled their policies earlier this month with no explanation. Only after the
The insurance company accepted no responsibility for the error, but in a
Anthem, the only insurer offering plans on the Obamacare online exchange for
"The root cause of the issue was in the system through which carriers submit data to CMS," said
All she wanted was coverage that would carry her over to
Wetherby started a month-long effort to find out what happened and make it right. She contacted Anthem, the state's entire congressional delegation, the governor, the
She started a
By the time Pro Publica reported on Wetherby's dilemma, she had succeeded through sheer determination in resolving the situation and restoring coverage for herself and at least 100 others. But it wasn't easy.
Dugan would not confirm that the 100 smokers would be renewed at smoker rates in 2015.
"We are working closely with the exchange to process these applications and enroll the affected individuals as soon as possible," he said. "Anthem will also be reaching out to the affected individuals directly with additional information shortly."
The spokesman for the
"We are pleased that Anthem has agreed to do the right thing on behalf of these consumers even though the company feels the glitch was not of its making," said
A spokesman for the
"While we understand the templates are complex, this was an error committed by Anthem," said
Wetherby, who worked as a nurse at
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