Enservio Updates on 2011-2013 Growth
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"Our goal has always been to help insurers solve one of the biggest issues in property insurance -- quantifying and valuing what's inside a policyholder's home or business," said
Highlights of 2013 included the introduction of the
As an enhancement to the ReStore Payments platform, the company launched QuickStart, a self-service web portal where carriers and adjusters can go online to easily manage the set-up and provisioning of payments to claimants with minimal IT involvement. The solution significantly reduces the time required to deploy a payments system, streamlining the process for insurers and adjusters to get funds into the hands of claimants and settle quickly.
ContentsExpress, an innovative adjustment and online settlement application, was also introduced in 2013. ContentsExpress allows adjusters to receive, edit, and review contents claims. As an integrated portal, adjusters can collect and review insured inventories, receipts, and photos, adjust contents estimates, and issue contents settlement reports all for the purposes of driving an optimal settlement experience.
In July, the company rolled out EnservioIQ consulting services, a consulting practice that partners with insurers to improve the claims process with the goal of delivering a superior claims and settlement experience for policyholders that will help establish long-term loyalty and customer retention. Carriers also benefit by gaining additional visibility, process improvement, financial, and operational efficiencies from their claims processes.
Service on Site to the Rescue
During the worst storm system to strike the region since 2011,
CEO
Additional company highlights in 2013 included the appointment of
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