(Newark, New Jersey) -- Horizon Blue Cross Blue Shield of New Jersey (BCBSNJ) announced today that two password-protected, unencrypted laptop computers that were cable-locked to employee workstations were stolen from its Newark headquarters during the weekend of November 1, 2013.
Horizon BCBSNJ notified the Newark Police Department on Monday, November 4, 2013 and began a thorough internal investigation upon discovering that the laptops were missing. A detailed review led by outside computer forensic experts has confirmed that the laptops may have contained files with differing amounts of member information, including name and demographic information (e.g., address, member identification number, date of birth), and in some instances, a Social Security number and/or limited clinical information. Due to the way the stolen laptops were configured, it is not certain that all of the member information contained on the laptops is accessible.
"After discovering the theft, we acted quickly to engage law enforcement and notify and protect all members who may have been affected," said Tom Rubino, Director of Public Affairs. "Nothing leads us to believe that the computers were stolen for the information they contained or that any member information has been used inappropriately."
Approximately 839,711 members are being notified. Those members with Social Security numbers affected will be offered free credit monitoring and identity theft protection.
Horizon BCBSNJ continues to work with law enforcement to locate the laptops. To prevent a similar incident from happening in the future, Horizon BCBSNJ is strengthening encryption processes and enhancing its policies, procedures and staff education regarding the security of company property and member information.
For more information, please visit: www.horizonblue.com
About Horizon Blue Cross Blue Shield of New Jersey
Horizon Blue Cross Blue Shield of New Jersey, the state's oldest and largest health insurer, is a tax-paying, not-for-profit health services corporation, providing a wide array of medical, dental, and prescription insurance products and services Horizon BCBSNJ is an independent licensee of the Blue Cross and Blue Shield Association, serving 3.6 million members with headquarters in Newark and offices in Wall, Mt. Laurel, and West Trenton.
Contact: Thomas Rubino
/PRNewswire -- Dec. 6, 2013/
SOURCE Horizon Blue Cross Blue Shield of New Jersey