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Millers Mutual Group Honored with ACORD Most Compelling Case Study Award


Recognized for Real Time Commercial Lines Rating Implementation with Agents

Harrisburg, PA and Milford, Ohio (November 22, 2013)Millers Mutual Group and NxTech, Inc. announce that Millers Mutual was recently honored by ACORD with a 2013 Most Compelling Case Study Award. Millers Mutual received the award for its innovative implementation of commercial lines real time rating, using ACORD XML, with agents.

Each year ACORD, the global insurance industry data standards organization, recognizes a select number of organizations for compelling case studies that demonstrate a significant impact that ACORD Standards have had on their organization. The Millers Mutual implementation has resulted in tremendous keystroke savings for agents, particularly on larger property accounts with multiple locations and buildings.

“Millers Mutual is honored to have had our case study recognized,” Larry Fortin, Vice President and Chief Information Officer of Millers Mutual Group, said. “We wanted to maximize the technology available to provide as streamlined a quoting process for our agents as possible. Working in partnership with NxTech we designed a workflow that went beyond bridging.”

According to Laura Bankos Kury, Vice President of Collens-Wagner Agency, Inc., “I truly believe that Millers has one of the best systems available to agents. Using my agency system and Transformation Station to quote, I get a BOP rate back without rekeying data or ever going to the website.”

Fortin added, “For agents, the rating process is streamlined because the data received in each quote is reviewed electronically and compared against business rules. Based on rules, defaults are applied and/or additional data collected. Quotes are then returned within seconds.”

“This is important to agents because it keeps errors to a minimum, eliminates the need to go to the website for most quotes, and reduces data entry”, adds Thad Bauer, President of NxTech. “We applaud Millers Mutual for the insight and commitment to using Standards and technology to its fullest.”

The solution is available to Millers Mutual agents that use Applied Systems with Transformation Station™ and that use Vertafore with TransactNOW®, for Business Owners (BOP), General Liability, Commercial Property, and Commercial Package policies. Workers’ Compensation, Inland Marine and Commercial Auto will be available soon.

About Millers Mutual Group

Millers Mutual, based in Harrisburg, Pennsylvania, is a regional property and casualty insurer serving commercial policyholders in Pennsylvania, Delaware, Maryland, Virginia and Washington D.C. through a network of independent agents. Millers has been in business for over 120 years and is one of the top 20 providers of commercial package policies in the Mid Atlantic region. Millers is rated A- (Excellent) by A.M. Best and A Prime (Unsurpassed) by Demotech. For additional information, please contact Tamrah Thomas at 717.232.3211 or [email protected].

About NxTech, Incorporated

NxTech is a market leader in P&C interface and data integration. We help carriers and MGAs improve efficiencies and enable growth through the electronic exchange of data with their distribution channels and within their enterprise. With 30 years of ACORD® Standards leadership, deep insurance expertise and the latest technology, the NxTech Total Interface Solution™ provides best in class Real Time, Agent Download and Portal Solutions. NxTech is headquartered in Milford, Ohio. For additional information visit, or contact Janice Sheffield at 513.943.0000 ext. 107 or [email protected].

Tamrah Thomas
[email protected]
Janice Sheffield
513.943.0000 ext. 107
[email protected]


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