Obamacare call centers not receiving many calls [Appeal-Democrat, Marysville, Calif.]
|By Eric Vodden, Appeal-Democrat, Marysville, Calif.|
|McClatchy-Tribune Information Services|
"Everything I have heard so far is pure speculation," said
Brown said there were no Affordable Care Act enrollees transferred to
"We had one warm hand-off from Covered California yesterday and we were able to help that person," she said.
It isn't that those staffing the local call centers are sitting around waiting for calls.
Brown said those in
Harrah said those in
"We have a pretty high volume and our staff is quite busy," she said, just not with calls from Affordable Care Act exchanges.
A state report indicated that only about 300 calls were transferred statewide, Harrah said. She said the state exchanges are probably still working out technical issues.
"We aren't sure how many calls are coming in right now," Brown said of the statewide exchanges. "There have been indications that it is slow for everybody."
While Affordable Care Act insurance plans don't take effect until
(c)2013 the Appeal-Democrat (Marysville, Calif.)
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