|By Richard Craver, Winston-Salem Journal, N.C.|
|McClatchy-Tribune Information Services|
The primary MCO goal is combining the management of
"Once an MCO is operational, DHHS will continue to provide ovesight to ensure compliance with all state and federal requirements and access to services and quality behavioral health care for
"DHHS also will monitor the performane of the MCOs to achieve specified consumer outcomes, system performance and cost savings."
"This monumental achievement is made possible through community support, county funding assistance and a lot of hard work by stakeholders and staff," said
Taylor said the agency expects to have more than 1,200 network providers as an MCO. The agency hired 90 employees to help handle the new MCO duties, which more than doubled its previous workforce of 86.
She said consumers should not notice a difference in how
"With our increased staff, we have been able to increase our care coordination efforts, for example care coordination went from one hospital liaison to three, which increased our presence in hospitals in our catchment area and outside our catchment area," Taylor said.
DHHS has given
Board composition was a hot-button issue most of 2012 as part of the MCO transition process.
There are at least nine new representatives on the 16-member