Convergys to add 1,000 positions in Pharr [The Monitor, McAllen, Texas]
|By Gail Burkhardt, The Monitor, McAllen, Texas|
|McClatchy-Tribune Information Services|
The call center company, which fields customer service calls for clients including
"Our client has asked for more bodies in that call center," said
The call center, which staffs workers 24 hours a day, seven days a week, will not expand in size. Instead they will add more seats to the existing building.
Beiting declined to identify which companies contract call center operations at its
"Our wages are competitive with any call center that's around," she said. Starting pay for a "problem resolution representative" at the
The company also offers benefits, paid time off and tuition reimbursement. Candidates must have a high school diploma or GED and be able to work 40 hours a week, mostly in the evenings.
"I think it's going to be awesome for the economy," he said. "It's a great way to start the new year to keep people employed, and I know they pay pretty well."
Monitor staff writer
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