Stanislaus County weighs sending proposal for health care call center [The Modesto Bee]
|By Ken Carlson, The Modesto Bee|
|McClatchy-Tribune Information Services|
County staff has increased its employment estimate for the potential call center to 250 to 300 jobs, up from an initial estimate of 140 positions. About 70 percent would be full-time jobs and the remainder part-time.
If the county board gives the green light,
"They are looking at establishing the centers throughout the state," said
The Health Benefit Exchange expects to see proposals from the counties by noon Friday. The exchange would choose one of the counties for the contract in early January and then negotiate the terms of a multiyear agreement.
The state is supposed to cover the startup and operating costs. Supervisors would have to approve the detailed contract.
The center would have qualified staff to determine the eligibility of callers seeking private health insurance or benefits through the
Others will be eligible to purchase subsidized private health insurance through the exchange. State leaders decided to use call centers as the primary method for determining eligibility and enrolling people.
According to a staff report,
The call center would operate about 10 hours a day, Monday through Saturday. The county would need to have managers and front-line staff hired and trained by the end of June. The center would begin assisting customers in
Bee staff writer
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