When insurance firms launched social media initiatives, the results were rewarding.
MINNEAPOLIS, Sept. 12, 2012 /PRNewswire/ -- In support of Life Insurance Awareness Month, ING U.S. today released findings from a new consumer study1 that underscores striking disconnects in attitudes and behaviors toward life insurance.
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According to the research, Insurance Revealed, most survey respondents (78 percent) viewed life insurance as a valuable tool for estate or financial planning, and more than half (53 percent) believed that the current economy makes life insurance even more important today than in past years. For more information on the study, please visit the ING U.S. newsroom at ING.us/Newsroom
However, despite recognizing its value and importance, a significant number (51 percent) cited other priorities, such as paying off debt or a mortgage, as major obstacles to purchasing life insurance. Meanwhile, 61 percent had never calculated their life insurance needs and only one-quarter of those insured felt extremely confident that they had enough coverage.
The study also showed communication is an area for further opportunity. While 62 percent identified family as the number one reason to purchase life insurance, many couples confirmed that they avoid discussing the issue. Among married respondents, 45 percent had rarely or never talked with their spouse about what would happen to the family finances should one of them pass away.
"Life insurance is one of the least discussed components of a family's financial plan, yet it plays such an integral role in providing for a secure future," said Butch Britton, CEO of ING U.S. Insurance. "Without candid conversations among spouses, family members and financial professionals, many Americans risk being underinsured and having inadequate coverage in the event of a loss.
We hope our study and outreach efforts, especially during Life Insurance Awareness Month, can help initiate the necessary conversations that lead to greater protection and, ultimately, greater peace of mind."
According to the findings, respondents were most familiar with the protection benefits of life insurance and they placed the greatest value on the more obvious uses such as replacing lost income (26 percent) and paying off debt (23 percent). Very few highlighted its value to protect retirement savings (4 percent) or build wealth (1 percent). Insurance Revealed illustrated that life insurance's unique ability to grow assets is underappreciated.
Regarding coverage matters, the ING U.S. study found close to half (44 percent) of Americans had little or no confidence that the amount of life insurance coverage they had was sufficient. Close to one quarter (23 percent) of those between 25 and 34 thought they were too young to purchase life insurance.
Meanwhile, the study underscored the important role that the workplace represents in obtaining coverage. Nearly half of insured respondents (49 percent) said they looked to their employer as the only source for insurance coverage. Employees without access to life insurance benefits at the workplace were seven times more likely to have no coverage at all than employees who did have access.
On another positive note, the ING U.S. study revealed individuals who purchased life insurance face-to-face with a financial professional felt the most confident and knowledgeable about their coverage. Among that group, seven-in-ten (70 percent) felt very or extremely confident about their coverage compared to just 56 percent for all insured respondents.
Additional findings from the ING U.S. Insurance Revealed study included the following:
The Facts of Life Insurance
ING U.S. is promoting greater awareness and understanding of life insurance through a multi-faceted, ongoing educational effort to mark Life Insurance Awareness Month in September. Intended for both consumers and financial professionals, the ING U.S. initiative highlights the many benefits of life insurance and how it can be used to meet a variety of financial goals.
ING U.S. encourages consumers to take the appropriate steps today to learn about life insurance and factor it into their overall financial planning. As a leading insurance provider, ING U.S. offers a comprehensive suite of tools and resources including INGForLife.com where consumers can find helpful and easy-to-use insurance information. In addition, financial professionals can use this online resource as a valuable tool to start conversations with clients. To help employees with life insurance, ING U.S. provides comprehensive group and voluntary life insurance protection through the workplace.
ING U.S. offers extensive education to build awareness of the versatile uses for life insurance — from income protection to accumulation. A full gamut of seminars, conferences, consultative support and targeted materials are available to ING U.S.'s wide distribution network to educate and raise awareness about life insurance.
For more information on ING U.S.'s Insurance Revealed study, please visit the ING U.S. newsroom at ING.us/Newsroom.
1. Findings are from an online survey conducted by Praxis Research Partners in July 2012. Respondents were 1,006 adults over the age of 25 with an annual household income of $50,000 or greater. Data were weighted to make the results representative of the U.S. population.
About ING U.S.
INGU.S. constitutes the U.S.-based retirement, investment and insurance operations of Netherlands-based ING Groep N.V. (NYSE: ING). In the U.S., the ING family of companies offers a comprehensive array of financial services to retail and institutional clients, including retirement plans, IRA rollovers and transfers, stable value, institutional investment management, mutual funds, alternative investments, life insurance, employee benefits, fixed and indexed annuities and financial planning. ING U.S. holds top-tier rankings in key U.S. markets and serves approximately 13 million customers across the nation. For more information, visit http://ing.us.
SOURCE ING U.S.