New Dedicated Team Offers Integrated Claims and Administrative
Support to Employers and Employees
BELLEVUE, Wash.--(BUSINESS WIRE)--
Symetra Life Insurance Company today announced the formation of a new
group life and disability income (DI) insurance claims team with
advanced capabilities to provide integrated claims and absence
management support to employers and their employees.
The dedicated claims team, based in Enfield, Conn. and led by Lora
Lyons, is supported by a state-of-the-art, fully integrated system that
administers life insurance claims, short- and long-term disability
claims, and a wide range of state and federal employee leaves, including
those related to the Family and Medical Leave Act (FMLA), military duty,
jury duty and sabbaticals.
These new in-house capabilities are part of Symetra’s ongoing initiative
to expand its group life and DI business.
“Over the past year, we have built the internal team and systems to
deliver full-service life insurance claims and disability management for
employers,” said Tom Foran, vice president of Symetra’s Group Life and
DI business. “With the increasing complexity of state and federal
regulations, many companies are looking to outsource employee leave
management. Our experienced claims team and integrated administration
system can help employers mitigate compliance risk while reducing lost
Symetra’s professionally managed leave program is designed for groups
with more than 200 employees. Employers receive a single, consolidated
report covering all the employee leaves for their company — not separate
reports for each type of leave. Employers also receive advance warning
of changes in the law should they need to adjust their internal
processes. The Symetra program continually monitors leave-related laws
in all 50 states to ensure compliance.
“These advanced capabilities support our advocacy-based approach to
absence management,” Foran said. “We put employees at the center of the
process and provide the resources they need to return to work. Our
hands-on support ensures employees understand the rights and
responsibilities associated with their leaves, minimizing complications
down the road. This personalized attention benefits both employees and
employers as we all have a shared goal of getting the employee to a
To learn more about Symetra’s Absence Management Program, call
Symetra Life Insurance Company is a subsidiary of Symetra Financial
Corporation (NYSE:SYA), a diversified financial services company based
in Bellevue, Wash. In business since 1957, Symetra provides employee
benefits, annuities and life insurance through a national network of
benefit consultants, financial institutions, and independent agents and
advisors. For more information, visit www.symetra.com.
Group life and disability income insurance are insured by Symetra Life
Insurance Company, 777 108th Ave. NE, Suite 1200, Bellevue, WA 98004.
Products are not available in all U.S. states or any U.S. territory.
Symetra Life Insurance CompanyDiana McSweeney, firstname.lastname@example.org
Source: Symetra Life Insurance Company