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THOMSON EDITOR: (Call begins in progress.)
ANGELA BRALY, PRESIDENT AND CEO, WELLPOINT, INC.: A pretax margin of
8.9% and operating cash flow of $4.4 billion. One of the factors that
differentiates WellPoint from several competitors is that we have an
excellent diversity and our membership and revenue base. Our
geographic reach spans the entire country as we operate as Blue Cross
or Blue Cross Blue Shield licenses in 14 states. We can operate as
well nationally under the UniCare name. We are the largest insurer of
individuals and small groups, yet we are also servicing large
National Accounts with thousands of employees across multiple states.
We are the largest Medicaid managed care plan in the nation. We have
a very strong senior business and about half of our customer base is
fully insured and half is self-funded. This membership diversity
positions us well for many different economic and political
conditions, as we are not dependent on any one customer type to
generate the majority of our revenue stream.
We offer a broad range of medical products from lower-cost HMO plans
to more flexible PPO arrangements that have greater choice in the
provider networks. We also offer other innovative plan designs,
including consumer directed health plans. We are increasingly
incorporating consumer-driven transparency features across our entire
product portfolio so that all of our members can access these
services even if they haven't specifically selected a tax advantage
product.
We also offer a number of specialty products, such as pharmacy
benefits management, behavioral health, life, dental, and vision.
Finally, we also offer a number of administrative services for our
self-funded customers, including claims processing and health-care
management programs.
I would like to now turn to our value proposition because we benefit
from several unique competitive advantages that allow us to bring a
superior offering to the marketplace. As a Blue Cross Blue Shield
licensee, we offer products under the most recognizable brand in our
industry. The 'consumers perception of the Blue brand consistently
exceeds that of our competitors by a substantial margin, giving us a
distinct marketing advantage. We have a very strong local presence in
each of the states where we operate as a Blue licensee. Our market
shares range from 14% to 47% with eight of our states having shares
in excess of 30%. This home field advantage offers significant
operational advantages. As the largest purchaser of medical services
in a given region, we have more opportunities to obtain attractive
provider contracts and establish working relationships that promote
higher quality and collaboration. We can also offer more efficiency
in our marketing efforts and more precision from an actuarial
perspective.

We also offer extensive and cost-effective provider networks. The
BlueCard program allows us to offer a leading national provider
network to large multi-state employers. This network covers
approximately 85% of all physicians in the U.S. with more than 95% of
all hospitals, many of which are contracted at rates that reflect the
significant local market shares that Blue licenses maintain. This
program is one of the key reasons that our National Accounts business
has grown so well in recent years.
Last year, we launched our 360 degree health program. It's the
industry first program to integrate all aspects of health improvement
and disease management into a centralized consumer-friendly resource.
We have easy to access tools that assist our members in navigating
the health-care system, using their health benefits and accessing the
most comprehensive and appropriate care available. About 5% of our
members represent more than half of our medical costs, so we can
tailor our more complex disease management activities towards these
higher risk populations while we offer numerous preventive care and
wellness programs to the larger portion of our membership base that
is relatively healthy.
The significant investments we've made in the areas of health-care
management and consumer-driven technology are a competitive
advantage. As the largest provider of health benefits in America, we
have access to an incredible database of health information. We are
continuing to find better ways to communicate this information to our
members and make it easier for them to be more informed consumers of
health-care.
This slide shows you an example of a resource that is available
through our Lumenos health plans. One report was information about
risk and recovery time for knee replacement and another on drug
prices at specific pharmacies.
I would now like to turn to more specificity around our 15% plus EPS
growth model. Our model is unchanged and it's fairly straightforward.
We expect growth for profitable enrollment at 3% to 5% per year. We
absolutely maintain our underwriting discipline. We are very focused
on reducing our administrative expense ratio, increasing our
specialty product penetration and effectively utilizing our cash
flow. We have a very strong history of growth in the medical
enrollment and we expect this to continue. Since 1999, our membership
has increased from just over 6 million members to more than 34
million members. While most of this increase has come through merger
activities, it is important to recognize that excluding acquired
membership, our compound annual growth rate has been 9% over this
period and we are expecting to add another 1.4 million members this
year.
National Accounts has been our fastest-growing business for several
years now. We've increased by 900,000 members or 9.5% over just last
year. Success is continuing in 2007 and we expect to add 500,000
National Accounts lives by year end. Importantly, there is still
plenty of room to further expand this business as our market share in
this segment still trails our overall market share in many other
states.
On January 1st of this year, we began the rollout of our Lumenos CDHP
products across all of our regions and market segments. Membership in
these plans increased dramatically in 2006 and our rollout has been
very well-received across the country. We now offer Lumenos in ten of
our Blue states with additional expansions anticipated.

Our Lumenos plans create incentives for health improvement that have
been shown to significantly reduce medical costs not only in the
first year of adoption, but in subsequent years as well. While we're
still in the early stages of the life cycle of these products, the
initial results are very encouraging.
We also view the uninsured market as a growth opportunity. Of the 45
million Americans currently without health insurance, 25% are
eligible for public programs and 20% voluntarily choose not to
purchase health insurance despite having the financial means to do
so. There are State Sponsored programs. We try to identify
individuals who are eligible for Medicaid and SCHIP to help them get
enrolled so that they can start receiving primary and preventive
care.
For the individuals who could afford private health insurance, we
continue to develop innovative and cost-effective solutions, such as
our Tonik and Blue Access Economy Plan that communicate the value of
health insurance to this audience.
For the remaining 55% of the uninsured, we support eligibility
expansion of public programs and the development of high-risk pools
funded through broad-based initiatives. We have been very successful
in these areas. Last year we enrolled 380,000 individuals who were
previously uninsured.
We also view Medicaid as a growth opportunity as states are
continuing to adopt managed care to address costs. In 2006, we were
rewarded five new contracts in this business and we now have Medicaid
operations in 14 states. We believe that states will continue to look
at managed care. While states have traditionally contracted for
assistance with their TANF populations, managed care is less
penetrated in the aged, blind, and disabled and long-term care
populations, which make up nearly 70% of Medicaid spending. We view
the ABD and LTC Medicaid populations as a significant future growth
opportunity.
Our senior market is expanding and as the baby boomers age and begin
to retire, we expect growth in this market to continue. We offer a
wide range of senior products with 350,000 Medicare Advantage members
and just under 900,000 Medicare Supplement members.
Also, we are a Part D provider nationally with nearly 1.6 million
members. We added 45,000 senior members and 22,000 Medicare Part D
members in the first quarter, and we're expecting additional growth
throughout the rest of the year.
While I've outlined a number of opportunities for growth in our top
line, we must grow in a very disciplined manner. Our EPS growth model
is based on disciplined pricing in line with medical costs and we
have had excellent success in this area. In fact, over the last seven
years, the variance in our benefit expense ratio has been notably
less than those of our largest public competitors.
Our first-quarter 2007 reported benefit expense ratio was higher when
compared to the prior year due to, first, unfavorable claims
experience in State Sponsored business in certain geographies; two,
seasonality in Medicare Part D; and then third, the timing of prior
period development in our commercial and consumer business.

As discussed in our first-quarter call, we do not believe that the
Medicare Part D seasonality and our CCB prior period development to
be problematic areas, as both are just timing-related issues.
In our State Sponsored business, we're anticipating rate increases in
addition to taking actions such as recontracting with providers and
implementing cost-of-care-related initiatives. We believe we will be
successful in returning these geographies to targeted profitability
levels.
We continue to expect our benefit expense ratio to be 81.9% for the
full year. One of the reasons that we've had such stability in our
benefit expense ratio is the deep talent of our actuarial team. We
have five former chief actuaries of stand-alone health plans on our
staff along with 130 credentialed actuaries and 100 actuarial
students. Staff is structured so that most of our actuaries are
deeply integrated into our business operations while allowing our
corporate team to maintain strong controls and oversight.
Our membership base also provides us with flexibility in our pricing,
which helps to maintain a stable benefit expense ratio. Just under
one-third of our Fully Insured membership renews on January the 1st
and because we have such a large block of individual and small group
business that renews at other times, we have the ability to monitor
the trend throughout the year and adjust rates up or down on a
significant portion of our business.
Since we constantly price in line with our medical trends, we
continue to focus rigorously on reducing our administrative cost
ratio in order to improve margins. Over the last six years, we've cut
570 basis points out of the SG&A ratio and we're expecting to
take another 110 basis points out this year. While some of the
SG&A ratio improvement is driven by growth in revenue, we also
have a number of operating cost reduction activities that should help
control costs on a PM/PM basis. Our incremental WellChoice synergies,
office space optimization, outsourcing initiatives, particularly
related to simple service in claims inquiries that can be handled
effectively by outside partners at a lower cost.
To achieve even greater efficiencies, we are embracing the use of
technology throughout our operations. Our EDI and auto adjudication
rates each increased by about 300 basis points in 2006. Importantly,
the utilization of our Web-based services also increased
significantly. More than 80% of the claims and eligibility calls we
receive in our service centers relate to information currently
available on our Web sites. So even though we are finding ways to
answer these questions in a lower cost manner, ultimately our goal is
to eliminate these phone calls altogether.
The longer-term IT strategy is to significantly reduce the product
support costs and reinvest these savings into higher return projects
that drive product and service innovation. Due to our history of
acquisitions, we have a number of claims processing systems across
the country. We intend to continue to reduce the number of systems
over time using our low-risk migration strategy, having successfully
migrated 33 systems over the past eight years and we're targeting the
retirement of several more systems over the next few years. Beyond
2007, we believe there are additional opportunities to reduce the
SG&A ratio as we realized efficiencies from our new
organizational structure and further leveraged technological
capabilities.

Our specialty products are a great opportunity for us to improve our
profitability. We have a full array of specialty products with the
largest health plan owned PBM in the country and the fourth largest
overall. Our specialty pharmacy is rapidly growing. Behavior health
operations are up now to 17 million members. The life and dental
businesses have 6 million and 5 million members, respectively, and
vision membership now exceeds 2 million members. Many of these
specialty products are excellent complements to our health products
and have strengthened relationships with customers.
We had excellent specialty product membership growth last year,
adding more than 2.2 million members in our combined behavioral
health, life and disability, dental, and vision businesses. We expect
this trend of exceptional growth to continue throughout 2007.
Specialty products typically have higher margins than health
insurance products and therefore significantly enhance our overall
profitability. We expect the operating margin contribution percentage
from specialty products to increase in the coming years as we
continue to grow membership.
The final component of our model is to effectively use our cash flow.
We have consistently generated operating cash flow well in excess of
net income, reflecting the high quality of our earnings. That trend
is continuing this year as we're forecasting operating cash flow to
exceed $4.4 billion. The first priority in our capital strategy is to
reinvest in our business either through the development of new
products and services or through acquisitions. We have some modest
debt repayment scheduled this year and importantly, we're committed
to returning capital to shareholders and we're forecasting $3 billion
of share repurchases this year.
Now I would like to just spend a few minutes on where we see this
Company headed through our strategic plan. Our plan is focused on two
differentiating strategies, where we are to become the most trusted
choice for consumers and a leader in affordable quality care. We've
undertaken a number of key projects in both areas. One of our goals
is to help facilitate access to customize clinical information at the
point of care, which will ultimately help improve the efficiency of
our health-care system. We are the first in our industry to develop
and deploy a fully functional personal health record that
automatically gathers and stores extensive claims data in one central
location, providing members with online access to their personal
health history at any time. With better information in the hands of
members and providers, we're increasingly able to promote adherence
to evidence-based medicine. We're tying provider compensation to
clinical outcomes. Today, we have programs that include more than
20,000 physicians and 550 hospitals nationwide. We believe we can
significantly increase participation in these pay-for-performance
programs in the coming years.
You may have heard about our Anthem Care Comparison services that we
launched last year in partnership with General Motors. This Web site
tool allows our members to compare costs and quality information for
39 elective and common medical procedures performed at the Dayton
area facilities and is being rolled out to other areas in the
Midwest.
For hospital procedures, we have provided an all-in price that
includes hospital, doctor, lab, anesthesia, and all other fees
allowing consumers to make an informed decision based on a total
picture scenario. Here's an example of this tool for a knee
replacement. At one facility, the cost was less than $10,000 while at
another it's almost $18,000. But as you know, cost really means very
little without corresponding quality information. Through Anthem Care
Comparison, you could also find that the lower-priced facility had
performed fewer knee replacements than comparable facilities and
experienced complication rates that were in line with expectations.

This is an example of innovation and effectively using our unmatched
claims data and we have expanded it to four other geographies this
spring, eventually bringing it across the country. Ultimately, our
goal is to use health information to decrease costs, improve quality,
and reduce variation in the care across the nation.
Let me conclude with a few investment considerations for you to take
away from this presentation. Health-care costs continue to rise at a
faster pace than overall inflation and are now projected to comprise
approximately 20% of the gross domestic product by 2016. We believe
that our strategic plan positions us very well to address this
continued rise in health-care expenditures as we bring a superior
value proposition to the marketplace and a strong voice in the
community that helps in advocating a choice-based private health-care
market.
The health insurance sector is continuing an era of consolidation.
Back in 1995, the ten largest companies enrolled just 27% of the
market, whereas today, the ten largest plans have about 52% of the
market. Considering the investments required to effectively compete
in new areas like consumer-directed health-care and comply with
ever-changing regulations, many smaller plans are deciding to leave
the industry or partner with larger plans to improve their
competitive position.
WellPoint has a consistent track record of delivering on our
financial promises to Wall Street and we expect this to continue.
With our projected earnings of $5.54 per share for 2007, our compound
annual EPS growth rate will be 22% over a six-year period.
So in summary, we believe that WellPoint is a compelling investment
opportunity with strong growth prospects, and I hope that you agree.
Thank you for your interest and now we'll be happy to take your
questions in the time remaining.
UNIDENTIFIED PARTICIPANT: They will bring a mike by so that you can
speak into the webcast.
If you don't mind, I'd like to open with a question on Medicaid,
which you talked about with respect to ABD and some of the other
opportunities. WellPoint has added over half a million lives in what,
the last 18 months. Do you see the expansion in the future mostly in
the existing markets through the growth that you describe or are you
looking at other markets as well?
ANGELA BRALY: We continue to look at all markets in terms of the
criteria that we would use for Medicaid contracts. We don't like all
marketplaces in terms of the Medicaid contracts and we have to see an
environment where the state we think would be a good contracting
partner from a Medicaid perspective.
UNIDENTIFIED PARTICIPANT: What are the criteria for the markets that
makes them attractive or not?
ANGELA BRALY: We look at each market and we examine the population in
the market, the selection in terms of the Medicaid contracting
process. We do need to see that it is a sustainable market and
contracting environment over time. So we look at the maturity of the
state in terms of Medicaid managed care, the opportunities that might
exist. And our data has showed us that a Medicaid managed care member
is actually much more efficient, it's a better quality, obviously, of
life for the Medicaid beneficiary, but there's really good data,
especially in states where they have had primarily fee-for-service
Medicaid experiences that we can make a tremendous difference for the
state.

UNIDENTIFIED PARTICIPANT: One of the things that you've highlighted
several times in the period between when your elevation was announced
and then becoming CEO is the opportunity potentially in Pennsylvania.
What is the process that has to take place there before that can be
ultimately resolved one way or the other?
ANGELA BRALY: Well, we haven't specifically spoken to Pennsylvania or
the Blue combination there. We are actually very supportive of the
Blues in Pennsylvania who are combining high market independence. And
they are doing that and we are not directly involved. We are
supportive, obviously, of the consolidation of the Blue plans as we
have been a consolidator there and there are some very compelling
business reasons for those two plans to come together.
UNIDENTIFIED PARTICIPANT: So it's your expectation that those two
plans will ultimately merge?
ANGELA BRALY: I believe they will.
UNIDENTIFIED PARTICIPANT: What is the Blue Cross Blue Shield
Association's position on consolidation?
ANGELA BRALY: The Blue Cross Association has over time developed an
analysis of when the plans come together. Obviously, as WellPoint and
Anthem and then WellChoice came together, we became a bigger
percentage of the Blues overall, but the Blues don't directly have an
approval process. That means there's a licensure process around that,
but the requirements are easily met by merging plans.
UNIDENTIFIED AUDIENCE MEMBER: Wayne, by my calculation, about half
the Company reports to you in now all of the roles that you had and
the ones that you've now achieved. Have you may view -- has the
Company made any decision about what's going to be done, with the
position that you had and the responsibilities that you had [as yours
mo-moan]?
WAYNE DEVEYDT, EVP AND CFO, WELLPOINT, INC.: No, I think at this
point in time, the responsibilities I had previously I'm going to
maintain. Obviously this is a very unexpected event that you try to
be as prepared for these unexpected events as you can be. But
obviously my role as Chief of Staff, I will not maintain that role.
We're going to look very expeditiously on filling that role. I plan
to maintain the Chief Accounting Officer role in the near term, but I
do plan to announce somebody new for that. We have a number of very,
very good internal candidates. But with any type of situation like
this, we want to make sure we always have the absolute best
candidate, so we will also consider external candidates in this
process.
ANGELA BRALY: And let me assure you one of our strongest core
competencies is succession, planning and talent management, and that
allowed us to have a smooth transition from Larry to me. It has
allowed us to have a very smooth transition from Dave to Wayne. We're
very enthusiastic about him taking on this role, because not only had
he been our Chief Accounting Officer, but he had been responsible for
Investor Relations as well as being Chief of Staff. So from those
perspectives, has a true understanding of our business, of the
financial processes in our business, the rigor and discipline that we
apply there, and through the Chief of Staff role, really saw the
enterprise and the operational functions over the last year.

WAYNE DEVEYDT: Joe, one comment I would like to make though is -- I
think one of the questions that I will get from many of you over the
near term will be my philosophy, and I want to make sure everybody in
this room understands and on the webcast that I'm fully committed to
the 15% earnings per share growth and believe that that is
sustainable for not only the near term, but the longer term.
UNIDENTIFIED PARTICIPANT: We think it's a compelling opportunity as
well for investment and we appreciate very much you coming out,
especially on such short notice. Congratulations on your promotion,
both of you.
ANGELA BRALY: Thank you, Joe. We very much appreciate it. Thank you
all.
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