Red River has announced the award of an enterprise service agreement (ESA) to support the United States Army's global installed base for Cisco SMARTnet support services.
According to a release, the ESA, which was won in a competitive procurement process, is valued at over $500 million, with one base year and four one-year options. It provides full lifecycle support, including technical and professional engineering services.
Working in collaboration with Cisco, Red River will provide quality assurance, progress and status reporting, risk identification, risk handling, risk mitigation strategies and program reviews. Red River'sSupport Services Division has been an area of significant growth and investment for the company. With personnel, online tools, and a dedicated focus, Red River will remain committed to providing the support required for the Army's mission.
"We are honored and privileged to work with the U.S. Army in its move to an enterprise network architecture, which is at the heart of its mandate to become a smaller yet more capable defense force," said Don Neault, vice president for Cisco Public Sector Advanced Services. "Through this new comprehensive service arrangement, Cisco and Red River offer an innovative support model that serves the Army's efforts to modernize the network, drive greater efficiency and ultimately improve national defense."
Red River serves the government and healthcare sectors by providing technology products and services.
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