- FINEOS Claims to Support Enhanced Customer Service and Operational
Efficiency -
DUBLIN--(BUSINESS WIRE)--
FINEOS
Corporation, a global provider of innovative enterprise software
solutions for insurance and government insurance, today announced that
it has been selected by the Saskatchewan
Workers’ Compensation Board (WCB) of Canada to deliver and implement
a Commercial off-the-Shelf (COTS) full lifecycle claims administration
system. The new solution will process claims in cases of workplace
injury or death in the province of Saskatchewan. The WCB is the
statutory body tasked with providing financial protection, medical
benefits, and rehabilitation services to injured workers and their
dependents.
FINEOS was chosen after a public tender that involved an extensive
evaluation of enterprise claims solutions available in the market today.
WCB chose FINEOS because of the firm’s depth of experience, a strong
track record working with government agencies in the workers’
compensation market, and their world-wide knowledge of leading claims
management practices. The completion of the project will help WCB reduce
the number of supported technologies and positions the technology
infrastructure to improve the electronic exchange of information with
employers, care givers and other third parties.
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According to WCB CEO, Peter Federko, “We look forward to improving both
customer service and operational efficiency at WCB with FINEOS
Claims. We anticipate significant improvements in the quality and
consistency of our claims handling, including the ability to continually
monitor and refine our processes. We believe this solution positions us
to cost effectively support the current and future business objectives
of WCB.â€
FINEOS Claims will span the entire claims process from initial claim
notification through adjudication and service planning and delivery. The
system will facilitate best practice assignment and execution of claims
handling processes throughout the claims lifecycle.
Michael Kelly, CEO, FINEOS Corporation, welcomed the new client. “We are
truly delighted to announce this new partnership with Saskatchewan WCB.
FINEOS is the leading solution in claims processing and is the global
solution of choice for top tier insurers and government organizations
involved in complex claims management.â€
FINEOS counts a number of public insurers among its client base
including the Accident Compensation Corporation (New Zealand), the
Transport Accident Commission (Australia), Worksafe Victoria
(Australia), Manitoba Public Insurance (Canada), the Alberta School
Employee Benefit Plan (Canada), the Road Accident Fund (South Africa),
the Lifetime Care and Support Authority (Australia).
About Saskatchewan's Workers' Compensation Board
The
Saskatchewan WCB helps injured workers and their families through
recovery and rehabilitation following a workplace injury. Assistance can
take the form of income replacement, medical treatment, and vocational
rehabilitation. In recent years, the SWCB’s mandate has evolved to
include the importance of safety and injury prevention programming, and
returning an injured worker to suitable employment as soon as it is
medically safe to do so.
The WCB operates as a legislated and independent tribunal, reporting to
the legislature of Saskatchewan. The Workers’ Compensation Act,
1979, provides the WCB’s operating authority and mandate.
The WCB:
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Is the sole provider of workplace injury insurance and services in
Saskatchewan
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Has a workforce of 475 employees in two locations: Regina and Saskatoon
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Covered over 360,000 workers in 2008
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Registered nearly 36,000 firms last year
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Accepts over 36,000 injury claims in 2008, with over 13,000 of them
requiring time away from work.
For more information, please visit www.wcbsask.com
About FINEOS Corporation
FINEOS is a global innovator of
enterprise software solutions for insurance, bancassurance, and
government. FINEOS solutions address core business processing
requirements including claims & case management, CRM, new
business/underwriting, and policy administration. FINEOS solutions are
built on a rules-driven, service-oriented, component-based enterprise
platform that serves as a flexible infrastructure for new product
introduction, legacy enrichment, and business transformation. FINEOS is
delivering documented benefits for some of the world’s leading insurers,
government agencies and banking institutions. The company is
headquartered in Dublin, Ireland with offices in North America, Europe
and Australasia. For more information, please visit www.FINEOS.com.
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FINEOS Corporation
Susanne Ryan, Senior Marketing Manager
+
353 1 6399918
susanne.ryan@FINEOS.com
Source: FINEOS Corporation